Mattress and Furniture Outlet
About the Business
Mattress and Furniture Outlet is a premier furniture and home goods store located at 7625 Michigan Road in Indianapolis, Indiana. We offer a wide selection of high-quality mattresses, furniture, and home decor items at affordable prices. Whether you're looking to upgrade your bedroom furniture or revamp your living room decor, our store has everything you need to create a cozy and stylish home. Visit us today and discover the perfect pieces to fit your style and budget.
Photos
Location & Phone number
7625 Michigan Rd, Indianapolis, IN 46268, United States
Hours open
Monday:
3:00 PM - 5:00 PM
Tuesday:
3:00 PM - 5:00 PM
Wednesday:
Closed
Thursday:
11:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
11:00 AM - 5:00 PM
Sunday:
3:00 PM - 5:00 PM
Reviews
"*!ADVISORY!* I wish I could give a better review but there were some major hiccups. Was given a specific price for a 3-piece sectional that we found out was not actually in store until after a payment was made. Conveniently for them, the couch then jumped $300 and we were not able to be accommodated. We still have the original receipt showing the lower price and its the only receipt given, so now we are dealing with a gross breach of contract. After that speed bump, speaking with Acima (horrible financing company they use) was absolute hell. They added another couple hundred to the total we were given in store. Literally could've paid cash without having to deal with this craziness..I honestly wouldn't recommend coming here unless you are buying straight out. Do NOT do the 90 day financing, it will NOT be the price advised in store. Overall, you might be better off going to the big chain furniture stores rather than here."
"Terrible communication! I paid cash for a furniture set and a king size bed. I received partial order and and was told the rest would be in the next week. Won't xavion won't answer my text or answer my calls and I am really getting upset. Do not buy from them unless they have it in stock. Now I have to take off work tomorrow to go there to see what is up with my furniture. So now I have to have family sit on folding g chairs for the holiday in a few days. Very unprofessional !!!"
"DO NOT SHOP HERE!!!! THIS PLACE IS A SCAM. We were informed the couch we wanted would be delivered right after 5 pm on a Friday. At 4:30 pm on the Friday it was supposed to be delivered we received a call from Leon stating the couch we asked for was the wrong couch. He didn't know what a 'Left-Arm Facing Chaise' was and tried to tell us that we ordered the wrong one or that Ashley sent them the incorrect one (in actuality he didn't want to admit he told us the wrong couch was being delivered). When I asked Leon how the business was going to compensate us for this issue, he said we had no other option but to wait another day for him to talk to his supervisor. Leon would not provide us with a supervisor, manager, or customer service phone number. The next day, after calling him three times, he informed us that the only compensation they were willing to provide us was a $50 gift card or cash for a $1,403 couch we purchased. Leon still won't allow us to contact his supervisor and we informed him that we wanted out money back (we paid $447 total down) and Leon said he would have to ask his supervisor if they were allowed to give us our money back or not. After calling him again that day, he was extremely rude, told us this wasn't his fault and by the time we would get our money back they could potentially have the right couch delivered (for an extra $75 delivery fee). Now, we are informed that we have to wait until Monday to see if we are allowed to receive our money back or not. This business is holding our money and DID NOT provide the product we paid for."
"This place is amazing. Probably Indys best kept secret. I went and met with Xavion the manager and his customer service skills were amazing. Great selection of mattress as well as other furniture. Also an Ashley Furniture dealer. Same day delivery. Awesome experience. Thanks Xavion for excellent customer service. #soamazing"
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