AAA Supply Corporation

"Don’t waste your time. The service is horrible and prices are worse. They have really gone down hill. Consistently gave the guy a specific product, he ignored and kept saying that he can’t just give a price without specifics. When did 10GA, 4x8, mild steel sheet become vague? Then, he asked if I meant 11 gauge? Pretty sure I know the difference between 11 and 10 and that I specifically asked for 10GA. Pathetic."

"Cmon AAA, do better!!! Been to AAA a few times in the past. Went again yesterday. Their usually a fairly good experience. Cashiers are very nice. The guys in the warehouse are great. Prices are competitive. It's always the counter people inside the store that are the wild card. Yesterday really sealed the deal for me. I made the mistake of asking a simple question to the poor unlucky guy that had to lift his eyes off his desk and peer over the counter to be bothered by a customer. Oh those pesky customers...... After sufficiently ridiculing me I was sent on my way to get my piece of steel that I was so lucky to have been sold. Bottom line....there are other steel suppliers."

"Horrible customer service. If your sales guys hate their job so much, tell them to quit. Or maybe have some customer service meetings once a month? Guys in the back that pull the steel are cool and were helpful. Tho, Last time I had the steel delivered it was just tossed off the side of the truck and a few steel peices were bent so I reccomend picking up if you go there. Fair prices but jeez your sales guys must live miserable lifes or something. 4 year later Update: Gerry has been my go to guy at the Sales counter. Give that man a raise."

"Went in looking for something, and apparently the guy was on the phone, but the phone was sitting on his desk so I had no idea he was on a call. Was completely a really rude gentlemen with a really bad attitude. Took my business elsewhere, and suggest you do as well."

"I want to give a good rating......let's see, the selection is very good, the warehouse crew is polite, and eager to serve, the cashier is courteous......the guys behind the counter, well they should be in a rear office as it seems they would be happier servicing the commercial, industrial or corporate clientele. It's normal to stand at the counter without any acknowledgment that you exist. Not even a "heads up, I'll be with you in a moment". Being recognized that you're standing there would be enough. I suppose it's worth mentioning that you should know EXACTLY what you want, or you're at risk of being reminded that don't know what you're asking for. As mentioned at the start, the boys behind the counter would rather service their trade customers. There is a "vibe" that translates...."whatya want, you're bothering me". The 3 stars could easily be 5, with a change in service counter manners."