Claire's

"Incredibly rude service. Lady had my 4 year old daughter crying on her birthday because we were 5 minutes late to a SCHEDULED appointment to get her ears pierced that day, Completely refused to let us continue with the appointment even though the women in front of us were going to let us go because it was her birthday. Absolutely ridiculous, do not recommend this location! If I could give it a 0 star I would."

"Not sure if you will read this or not but this is more for Claire's in general and not this location. We actually had great service from the ladies there that pierced our 2 daughter's ears. Regarding their free earrings for a year promo though we have been getting the run around on this for over a month now. Do not advertise something and then don't hold up to your end of the bargain. This is sad to have to constantly call back and have them correct their issue."

"I am a 60 year old woman, who on August 30th 2023 got my ears double pierced at this location. Knowing I'm terminal and not here much longer...I wanted 3 holes in each ear. The last time my ears were pierced I was 13 years old and it sure didn't hurt like it does now. I'm not a surgery or tattoo whimp so it's not that either. Yesterday I took my earrings out as directions say I could at 3 weeks. Now we can't get earrings in my holes and I'm not doing it again. 126.00 wasted. Thank you for reading but don't trust Claire's."

"We took our daughter to have her ears pierced for the first time at this location and could not have been happier with our experience. Tori had a no-show appointment, so they were able to get our daughter in after that appointment’s grace period. Tori had an awesome personality and made our daughter feel comfortable."

"Took our 10 year old daughter to get her ears pierced. The first lady we spoke with was very friendly. However, the lady that does the piercings' had an attitude with us. She was argumentative with us from the beginning as we discussed what we wanted. When my wife tried to verify her how they were going to pierce our daughter's ears, she rudely said that she was not doing anything until we signed the form she gave us to fill out. We told her we changed our mind and walked out the door. Not the special experience we was wanting for our daughter. We reported the incident to their customer service. Do not recommend visiting the Hamilton Town Center location."