WedSafe

"Just spoke with one of their customer service agents, and she was so nice and helpful. She answered the phone right away, walked me through all the necessary steps, and was very friendly."

"I found out about WedSafe from an article published by Brides. I knew I wanted to get wedding insurance the day after receiving a proposal. I called and received six quotes from six companies mentioned in the article. I did not receive the most competitive quote from WedSafe, but I did like that the policy offers job loss insurance with the economy being up and down right now. My experience started very positive. The woman I spoke with over the phone answered all my questions and was very friendly over the phone. Applying for the policy is self-service. The website needs an update because I attempted to complete the policy on my phone but was directed to do it from a different browser when I ran into trouble submitting. I should have put the year 2024 instead of 2023. I emailed the company immediately and asked if they could update the date, and I followed up with a call. The person responding to my email said it would be 15 business days. I understand that underwriting takes time, but I will always hold a company accountable for what they say, especially if they provide me with something in writing. I called earlier this week, eager to know if the policy was updated. The woman I spoke with over the phone said 2/23/2024 would be the 15th business day, and it's 2/24/2023, and I am still waiting to receive an update. She said she could not guarantee when the policy would be updated; however, that should have been communicated before they missed a deadline, not after. I need to be covered if anything were to happen, and the company is aware. Either process the date change or give me my money back so that I can work with another company. The company is amiable when they feel like you have the potential to become a new customer, but once you become a customer, the customer service goes downhill. Do not book with this company WedSafe. Could you hurry up and process my claim?"

"Very helpful and walked me through everything I needed to make our wedding plans moving smoothly. My beautiful bride was very happy WedSafe made this part super easy."