The Real Cut Above Barbershop Inc Phase ll

"Come on in and see me personally! It’s a great place to get a Haircut. The Barbers are really good and it’s a nice laid back atmosphere."

"Not impressed at all. Made an appointment, showed up on time. Chris was cutting someone elses hair and said it’d be about 10-15 minutes. Sat there waiting 20 minutes after my appointment time for him to then put someone else in his chair. Disrespectful and a waste of my time. If you don’t want to or don’t feel comfortable cutting caucasian hair and prefer to only serve African Americans that’s cool, but maybe make it known instead of just ignoring a customer. I will gladly take my business elsewhere."

"Chai my barber is absolutely awesome. The store is always comfortable and great atmosphere. Patrons and barbers are polite and they keep a really good energy. I love this shop"

"I would have given this place 1 star, but after my experience with Andy, despite my distaste for this barbershop, he gets his OWN personal star. I arrived at 4 PM on a weekday after speaking to a lady on the telephone. She told me that I was welcome to bring my son in for a haircut, but that there may be a patron ahead of us. I agreed, came into the shop, and I sat down with my son to wait. I patiently watched patrons come and go, and Andy told me that these particular patrons had appointments. This was understandable, and, being a reasonable and prudent person, I awaited service with my 7-year -old son, who has special needs. Well over an hour later, I asked Andy about the wait, and he said that The Real Cut Above mainly operates by appointment, and that I may or may not receive service in a reasonable amount of time. Both as a mother to a child who was rapidly expecting his dinner, (the time was, after all, 5:30), and as a paying AND tipping customer, I was livid. The woman on the phone neglected to communicate this fact when she had me on the line, AND she failed to tell me about the upcharge for bringing my son to the establishment "after hours". Her negligence cost me time, and, had I even been unfortunate enough to get service, my hard earned money. The ONLY saving grace for this place was Andy. He was an absolute delight to talk to, he was so kind to both me and my son while we waited in vain, and it was an absolute pleasure to speak to him. He brings sunshine into every room he enters. In all, I will NEVER return to The Real Cut Above, and I will advise others to go elsewhere. They obviously have enough clients and don't need our worthless "new client" money. Andy tried to accommodate me for another day, but my schedule and patience weren't amenable for it. This, again, was in no way, Andy's fault. He tried his best. The barber in the back spends too much time loudly talking, lolly gagging, talking about nonsense, and not nearly enough time actually working. I couldn't hear myself think above his noise and the unedited music. This experience was a complete and utter disaster. If you are willing to book Andy, however, I encourage you to tip him a bit more handsomely than the average barber, simply because he offers above-average customer service and he does his humble best."

"I have been searching for a barbershop for almost two years. First time today and the experience will have me returning. If you are looking for a friendly environment, with professionalism and great work, then this is the place. Everyone employed greets you as soon as you come in. They break the ice with great conversation, while ensuring your needs are met along the way. Thank you Ms Sharrona for getting me together!!"