Montevallo Family Medicine 33 Salem Road, Montevallo, AL 35115

"Dr.Walker is the nicest doctor and very detail oriented! He went over everything in great detail and made sure I felt heard. He answered every question I had. The receptionist was very nice as well."

"Saw the obgyn at this building. He was good but his staff gets one star. Don't come to this place for financial assistance. You won't get it. They'll have you fill out paperwork. You come back it'll be lost or they'll claim you didn't turn something in. You get it all and they bill you and take their time so the 30 days they gave you will be up. They barely answer the phone. I prefer patient portal over phone calls. They never answer patient portal. One of the things I liked about this place was how I was able to make an appointment thru messenger on Facebook. Last appointment I made the doctor was out of town so no one answered messanger. Had to rely on phone calls which I dislike. No one would answer the phone. None responded thru patient portal. These people aren't very appreciative of their job. I chose this place because I hated the doctor office I was using before. As horrible as that place is at least they answer the patient portal. And get the sliding fee done in the same day. I thought an office couldn't get worse than CMC but this staff is worse. The obgyn is great. The staff is horrible."

"Visited the health services obgyn here. First visit I was able to make an appointment through messanger which I loved. I have social anxiety about making phone calls. Next appointment wasn't that easy. No one answered messanger. Dr. Weinreb was out of town so that's understandable. However I called the office. It kept saying I'm 2nd or 3rd in line. I got tired of waiting and just left voicemails. No one returned my call. After emailing the doctor I finally got an appointment. My appointment was at 2:30. I didn't get called in till probably 3:30. The nurse said the receptionist refused to let her get me because there was a problem with my sliding fee. The nurses and Dr. Weinreb are great. The receptionist could do better. I now owe $150 because there was a problem with the sliding fee. Hoping if I turn in the paystubs and get approved it will cancel the $150 bill.I chose this place because the doctor had high reviews and they offer a sliding fee."

"Very unhappy with my experience! I walked in with my service animal and was immediately harassed. The receptionist kept talking to my dog instead of checking me in. Then, after informing the receptionist that distracting a service animal is a crime, she got extremely angry and proceeded to storm off. She began talking about me to the doctor saying that it was "ridiculous" I wouldn't let her speak to my service animal. She yelled back at me and told me to check in on the kiosk. I attempted to do this, but it was not working. The receptionist came back soon after and told me that the doctor would not be seeing me because she was allergic to dogs and "deathly afraid" of dogs. She then proceeded to say I could "just leave my dog in my car". I am very displeased with this service and the multiple criminal violations of the Americans with Disabilities Act. Please learn the ADA laws and stop illegally discriminating and denying service to patients."

"Dr Merkel is so very kind, patient and understanding. He listened to me about my health concerns and began the process of helping me. The wait was short and the entire staff was friendly. Proud to make him my regular doctor."