Baptist Medical Center South 2105 East South Boulevard, Montgomery, AL 36116

"This hospital is one of the slowest-running hospitals in Montgomery; you have a better chance going to Jackson or Baptist East. Be prepared to sit in there for half a day. I had COVID and sat in there for the whole morning. My mother broke her leg, and they had it wrapped on so tightly that it caused her to come back because the nurse didn't have experience wrapping it. Just hope it is empty early in the morning, like 12:30 to 4:30, or when they are switching shifts."

"I had a hospital stay here last year. I had no problems. But afterward I had TONS of issues with them submitting my claims to my insurance. And when I called to ask questions, the “customer services representatives” I dealt with were rude and seemed really annoyed that I called. Then I was told I needed to submit the claim myself. So the care you receive is great but I will guarantee that you will fight for MONTHS about your bills and insurance with them. 3 stars for the care and no stars for the claims and billing department."

"The surgical nurses, anesthesiologists and the staff on CICU need to be commended. I have never experienced such sweet caring people in a hospital as I did Feb 5. I cannot thank them enough for taking such great care of me."

"I have been to this hospital on two occasions the 1st was April of 23 for outpatient surgery for a abscess on my chest the entire experience was a mess from the start sending me to the wrong place waiting for over 11 hrs for a procedure that took less than 15 minutes ended up having to go back in November of 23 due to another abscess that was much more serious organs started shutting down three surgeries and was told by a Doctor "he can guarantee I was going through all this because of the abscess on my chest, when you came they never did a culture on that abscess" so how in the world did they know what antibiotics to give me? The ER on the 2nd visit was absolutely fabulous! The Nurses on my stay at the hospital were fantastic but that outpatient service was the worst I have ever experienced! Then it's like pulling teeth to get someone to call you back about prescriptions for pain meds! I am on a wound vac and those changes twice a week are very painful they sent me. Home with only 12 pain pills smh."

"My husband recently had spine surgery, which went well, although, trying to see him after was a little hard. After he was moved to a floor, the first night was rough for him. The nurse that night had an attitude, and didn’t see his aide after she did his vitals. After that, we have had no more problems. He’s been taken care of very well. Most of the staff is very kind. The nurses are so far really good!"