Ulta Beauty

"I had the worst experience I e ever had in my life at Ulta in Noblesville Indiana today. We drove down to Noblesville for my daughters birthday and rented a hotel across from HTC to swim and shop for her birthday. She had four 10 yr old friends with us from the moment we walked in the store two employees followed the girls in every single isle they went into. I was in a different isle looking and one of the girls called me and was freaking out because a lady was following them around the store so they wanted to know where I was and came to me so I told them to just stay with me. I get a phone call from my son so I start asking him what he needs, the girls are standing in a circle and a lady named Alexis approaches them and tells them “Not to steal, it’s not nice” and says it again. My girls come tell me and I said who said that to you? Alexis hears me and then says “ Do we have a problem here?” I said “ I don’t know, do we?” I wanted to know why she was approaching the girls and saying that while another lady followed them? Alexis gets loud with Me and says she’s just trying to stop people from stealing. I asked her are you saying my girls are stealing? She then says “ are you accusing me of saying that?” I was like, you are insinuating that they are. Another lady Jenny walks up maybe the manager not sure, did absolutely nothing. Told Alexis to go sit down meanwhile one girl is crying she’s so upset my daughter is begging to leave. I tell everyone to put their stuff up and leave. These girls all had their own money it was my daughters birthday and it was unacceptable behavior from some employees at Ulta today. I understand some kids probably do go in with not good intentions but NOT my girls today. Unacceptable! I will also reach out to Corporate."

"My family and I have been going to Ulta for over 15 years and never have I ever been treated like I was today. No one greeted us, everyone was just staring at us, the cashier (Stephanie) was so unbelievably rude and displeasing by far the worst encounter I have had with someone. She didn’t say anything except “phone number”. That was all other than the annoyed look on her face. Coming from customer service background this was absolutely embarrassing for the business and hope the employees who maintain professionalism are appreciated."

"I was welcomed and the employees let me be without too much interference. When I needed a question answered, someone was nearby and ready to help. Bonus that they actually had my items in stock—the same conditioner and go-to purple shampoo I’ve been using the last 6 years."

"This is soooo long overdue but has been on my mind since 10/31/22. I was attending a wedding nearby on Halloween and wanted to get my hair done beforehand. I booked an appointment with Cory E. I explained what I wanted and she delivered! Not sure what products she used but my hair stayed put and looked natural, not stiff at the wedding. And best of all, with a little fluff, the style stayed the same the next morning when my husband and I left to flew back home to AZ. I have been meaning to write this review ever since. Cory did an outstanding job on my hair! I highly recommend her! Cory is very experienced and knows her products! Prices were reasonable as well. Next time I am out in Noblesville, I will be making a hair appointment with Cory! :)"

"I love going to Ulta Salon because it is such an easy process to book online and get a quick appt. I have had several stylists and they all do a good job but Myra blew it out of the ballpark! My color is perfect and she was very professional and knowledgeable! If you have struggled finding the perfect Icy Blonde, book with her!"