Jiffy Lube

"I went on a Sunday evening before a business trip. I pulled the team was very proficient. Everyone had a job to get done quickly and professionally. I was very happy with the service and plan to use this location in the future"

"This is one of the best Jiffy lubes around!! They were slacking on vacuuming the carpets for a while but have been very consistent with that again. They are very thorough with the oil change and inspection yet fast!! The line can be out to the street and you’ll still have a short wait."

"The staff at the Eastgate/Shadeland Avenue location were courteous, friendly, and prompt when I went for an oil change on 12/08/2023 at approximately 08:10 EST. Gary greeted me upon arrival, took my information, and one of his associates guided me into a bay within 5 minutes of my arrival time (virtually no wait time for service). The staff performed all the services for a signature oil change with alacrity. All told, I spent approximately 20 minutes getting my oil change done. It was an example of perfect service and, as a customer, I couldn’t have been more pleased with the staff and the services they provided to me. I will certainly continue going to this Jiffy Lube location for any needs I will have in the future! Thank you!!"

"Very fast and efficient oil change, as I did not have an appointment. Nothing above and beyond, but they did check and top off my fluids, and check my tire pressure (low pressure light was on). It still remained on when I was preparing to leave. I was told to “just drive it for a few miles and it would reset.” It did not and I had to reset it myself. I also heard a team member advise three other previous customers at check out, about the complimentary oil top off if oil levels indicate low before the expected due date. This was not offered to me. However, outside of these critiques, service was good."

"If I could give zero stars I would. I took my car in to have my brakes checked on Thursday October 19th. I was told what needed to be done and i took it back Friday the 20th. I picked up my car that afternoon and when I started it up four lights were on so I asked the guy who fixed my brakes why the lights were on and he said that when he test drove my car he drove through a puddle of water and the lights came on. I asked him what was he going to do about it. His response was we don't have the equipment to check it and he suggested that I take it to AutoZone. I said why should I have to take my car anywhere because when I brought my car to you no lights were on. While talking to him he said that my lights were on when I dropped the car off and I told him that he was a lier from the pit of HELL.We went back and forth several minutes and then I asked for the manager. He said that he was the manager so I ask for corporates number. I talked to corporate and they had me take my car to another location to check out the car. The guy from the second location said that the he couldn't see anything wrong with the service form the first shop. I told him what happened at the first store and he told me that I need to talk to the manager Monday morning and see what he can do. I told him that the guy that worked on my car said that he was the manager. The guy at the second shop looked at my invoice and said that he was not the manager. I told him now see that's the second time he has told a lie. So Sunday morning I went to church and after church my daughter and I were going to lunch when my brakes didn't work. I pressed on the brakes and I couldn't stop. Then I pressed on them again and I spun and hit the car in the left lane. I totalled my car the other car had minimal damage. I will never take my car to the jiffy lube on shadeland . I do have a lawyer and they will be in contact with them. PLEASE DO NOT TAKE YOUR CAR TO JIFFY LUBE ON SHADELAND OR THIS COULD BE YOU"