Holiday Inn Express & Suites Sylacauga, an IHG Hotel 40743 U.S. 280, Sylacauga, AL 35150

"The first room had a toilet malfunction, and the water wouldn't flush The second room had a problem with the shower, and no water came out. After moving to another room, there was something under the bed.... In the middle of the night, I felt something crawling up my leg. When I got up, something had gone under the bed I couldn't sleep well, so I spent the night sitting on the desk chair In the morning, as I was getting ready to leave after taking a shower, I felt something crawling under the bed. I quickly grabbed my belongings and hurriedly left the room The room was 201, the second one I moved to. When I entered, there were no towels, and all the drawers of the wardrobe and other furniture were left open It doesn't feel good when I think about what it could have been"

"So me and my family went here and I was okay. Some good and some bad. First the staff was super friendly but the rooms is well it’s clean but the lamp doesn’t work the card for the pool doesn’t work for us and the bathroom just had a few marks but other than those small thing the stay was great!!!"

"The young lady at the front desk was absolutely fantastic!! She offered to make fresh coffee, get me a cup to warm in the microwave, and visited with me while I waited for my group to assemble. Truly a jewel in this day and age."

"I wish I had a better rating for this hotel. The rooms were okay as were the beds, however, there were issues. The biggest issue was the smells. The hallways smelled super strong of perfume. Felt like someone opened a bottle under my nose. In the room it smelled like a musty chemical wet dog. I had family staying in another room (on a different floor) and there's was just as bad. Then, with the blinds fully shut they didn't block out the light. Most hotels those are blackout but not this one. Also, when we came in the room all of the pillows were stacked up in a corner but the beds were made otherwise. As for the breakfast, it was mediocre at best. Not bad but not great. Sadly I can't recommended this place."

"Do not stay here. (1) Hot water supply issues. The first day I was here I showered cold. The other days it switches between cold and hot. (2) They don’t clean their rooms everyday. Both mine and my friend’s rooms were not made up when we came back in the evening. (3) Cockroaches. Both me and my friend had cockroaches in our rooms. Unsurprising since they don’t clean the rooms everyday. The whole place has a cheap feel to it. Do not recommend."