UMC-Northport

"I’ve called everyday multiple times for a week to get my sons shot records. No one has called me back and I haven’t been able to speak to anyone. I have had to get a social worker to call for me before just so y’all would put referrals in for my child. Me and my daughter were forgotten in the room for hours before, to the point we just had to leave."

"The new location must have made a positive change in the staff. Saw Dr. Cutlip (not sure of the spelling) and he was amazing! Dr. Cordoba is a true gem as well. Definitely look forward to visit here now as the doctors are attentive and caring…as they should be!"

"Don’t expect the nursing line to actually call you back. Also, an appointment can take roughly 2 hours. I was early and it was still over an hour wait once taken to a room."

"I would not recommend this facility. My elderly mother tried this clinic and they are horrible at following up and doing what they say they will do. After a Dr appt and 2 more phone calls (and Mom with a 101 fever and weak) they finally said they would call in an antibiotic so we make the 30 minute trip to the pharmacy but no call in from the Dr so then we call the office again and leave a message asking why they haven’t called in the prescription and to this day they’ve not responded. Needless to say we will be finding another Dr that actually cares about their patients - if that’s even possible these days"

"I didn't have to wait more than fifteen minutes to see someone before I saw my doctor. I was there for an hour and a half. My doctor got called away shortly after speaking with me, so most of the time was spent waiting in a room in the back. Either way, my issues were addressed and a couple previous ones were solved. So I was happier with the process this time."