Bobby Cooper Salon 725 East 65th Street, Indianapolis, IN 46220

"Lexi was fantastic! She helped walk me through what she thought would be good for my hair and let me make the decision without any pressure. She had great product recommendations as well."

"I have never given this kind of review to a hair salon, but for what I paid and how I felt, I need to. When I first moved to Indianapolis I came to Bobby Cooper Salon. I was told they could work with my Goldwell color formula I was using with my hairdresser in Houston, so I sent it in ahead of time. When I came in I was told they preferred their own line, and that the color was too many levels up. I accepted this, but over the next few months I noticed my hair looking worse and worse-it wasn’t just the shadow, it was how uneven the color was. I am used to a good base break, and fine highlights. I also noticed my hair was becoming more damaged. When I mentioned I didn’t like the color, my hairdresser said no to any lightening of the base, and only offered more highlights-which actually came out very uneven and dark in the back. End of discussion: I was not asked what I would like, how we could fix what I didn’t like, not once. It was “in, out, next customer….” Because I was paying ALOT and clearly not getting good communication or service, I switched salons. At my new salon I had a discussion with my hairdresser about my concerns: she agreed with some of what I wanted and offered her own advice and expertise, and I came out with bright, glossy blonde hair again (actually, even better!) like I had in Texas before. The hairdresser fixed the uneven parts and heavy dark roots in the back, and gave me a personalized hair mask to help with the damage. The best part is I felt we worked together through communication, and it helped! What I learned is that if I am going to pay a lot, I should feel like I am listened to, and worked with, and that a high level blonding is possible if the stylist knows color, but also, high level blonding must receive more TLC than it was. When a hairdresser pulls out color charts, consults other people who know more than him/her, and no one comes to ask for what you want, you shouldn’t be paying expert level money for the experience. Also, I should have recieved a reparative treatment for the price. I pay less and get more from the new salon. I felt like I didn’t matter at Bobby Cooper, I didn’t receive service that reflected the bill, I was ignored about my concerns, and my hair showed it. I won’t ever return. It’s not the cost that mattered, it’s the fact that I was paying that much for a poor experience."

"Great experience for a couples date. Service included : Hair wash, scalp massage and blow dry. Recently visited Bobby Cooper Salon in Indianapolis for a haircut and brought my girlfriend with me. I was thoroughly impressed with the salon. My stylist really listened to what I wanted and executed the haircut perfectly. The salon's ambiance was stylish and inviting, making it a pleasant experience for my girlfriend as she got a haircut at the same time. Would recommend for anyone looking for a top-notch haircut experience!"

"LOVE LOVE!! I had the best service with Lexi, she did such a great job with my hair! The place itself is just so cute and immediately gives off that they will do you well with whatever you come in asking for."

"So disappointed in Bobby Cooper Salon. I've been a good customer, enjoyed the stylists I've seen, haven't missed any appointments and tipped well. But today Bryan canceled my appointment the day of because "he really isn't taking new customers and needed to move things around". I've had this appointment on the books for weeks. Rescheduling wasn't an option for me. Boo on Bryan and Bobby Cooper Salon."