Salon Lofts Broad Ripple

"STAY AWAY!! If I could give her (JuliaAnna) 0, I would. And Salon Lofts is horrible too. You can’t get in the building & there’s no receptionist. It’s cold. I wanted 20 min. I rang bell. I texted stylist DumbAnna 2x & I called her 2 times. She did not apologize. It was one excuse after another. 0 professionalism for her & anyone in that building. They don’t answer phone & have no voice mail."

"Our daughter went to JulieAnn to get her hair dyed deep blue. 3 failed attempts. First came out dark brown; 2nd - shades of teal and she gave our minor daughter a ride home without notification or permission because she ran out of time. Our daughter arrived hair wet, dye in her ears, neck and sides of her face. 3rd came out black with barely any hints of blue. Our teen daughter came out of it in devastated and out $350 of her own earned money and nowhere close to the color she wanted (picture provided). She was told that after a couple of washes, there will be more blue. This is not what a professional does. She needs to be up front that she cannot or does not know how to do it. Our daughter had her hair dyed twice before without issue or damage."

"The lofts themselves are fine the location & parking makes it a more difficult area"

"I'd recommend Hair by Shani (inside Salon Lofts) for anyone with curly hair... It's her specialty and after a year of going to her, my curls are so healthy and I love the natural look!"

"Special occasion appt. JulieAnn texted me asking to move later. I said I booked so I would have time to get to the party I was hosting. We agreed on 15 min later. 35 min later she still wasn’t there. She said she would meet me at the destination and “not charge me”. Yeah ok. You’re the one who is late. 5:35 still hadn’t showed. Over an hour late. Finally I had the facility staff go get supplies and they put my hair up for me."