Ralph's Muffler & Brakes Service

"This is the place. Not only is the work and service tremendous and reasonable,but have a long Indianapolis roots. As a USAC racing fan was impressed at the history on the wall. Even saw IU posters from back in the day.."

"Had taken my vehicle to the dealership Andy Mohr and Goodyear tires prior to coming here, and the loud noise that it was making was still there. I was told that I should try taking my car here. Dropped it off at 8 am. Was told what was wrong with it before 9:30am. Was told that it was done by 11am. I had gotten a rental because the other two shops kept my car overnight. I took the rental back, and my car was quiet again. I am extremely happy with the service I received. I have driven my car for hours before doing this review to make sure everything is good, and it most definitely is."

"I read the reviews and I didn't experience anything horrible! They answered the phones and there wasn't any issues with my car being dropped off by tow ! Just be pleasant they are very busy!"

"My grandbaby was life flighted here to Indy from South Bend. Half way between home and Indy my car started to make a noise which I assumed was my brakes grinding. I pushed through and made it the rest of the way here. I knew there was no way I would make it back home once we were released. I started to look for a local shop close to the hospital and stumbled across Ralph’s. I called explained my situation and the noise I was hearing. Was told to bring in the car and let them look at it. I took my car and was told they probably wouldn’t be able to do it that day so I left the car expecting I wouldn’t hear back until the next day. I got a call that evening and was told it wasn’t the brakes and that it was most likely my ball joint or bearings, but that it was too late and they would take a better look at it first thing in the am. I received a call shortly after they opened telling me that it was neither and my thermo cover had come loose and was rubbing on my driveshaft. They tightened it and my car was good as new!! No charge!! Being a woman hundreds miles from home and desperate I could have been badly taken advantage of!! But these gentlemen took care of the issue honestly!! I would recommend them a hundred times over!! Thanks guys!!"

"I recently visited this mechanic shop in Indianapolis to address a grinding noise issue in my car's rear wheel, suspecting it was a wheel bearing problem. Upon arrival, half an hour before the shop opened, I noticed there were already three customers patiently waiting in line. This was a clear testament to the shop's popularity and reputation. To my surprise, the mechanic kindly allowed us to enter 15 minutes early, demonstrating their commitment to customer satisfaction. I was the fourth person in line and promptly explained the issue with my car. After dropping it off, I headed home. Within an hour, I received a call from the shop informing me that the problem wasn't a wheel bearing but rather a loose parking brake that had rusted and was grinding against the rotor. They assured me the issue had been resolved and invited me to pick up my car. Upon arriving at the shop, I was delighted to find my car ready and in perfect working condition. The mechanic's honesty and professionalism truly impressed me. In today's world, finding an honest mechanic can be a daunting task, but this establishment exceeded my expectations. I wholeheartedly recommend this mechanic to anyone in need of reliable and trustworthy service. Be aware that due to their exceptional reputation, it's advisable to arrive early and wait in line for a same-day fix. This mechanic's popularity is a testament to their exceptional customer service and expertise."