Black Lotus Hair Company 2456 Lake Circle Drive, Indianapolis, IN 46268

"What a crew of angels! Black Lotus is the place to be if you appreciate beautiful work and happy stylists and staff. They had my daughter smiling the whole time! Especially considering that the last time we took a chance on a salon she was in tears, black lotus is our new happy place! Thank you Berthey! We couldn’t be happier!"

"I wasn't going to post a review but the more I thought about supporting black owned businesses and why I stopped supporting. The shop appears to be upscale. The owner is offensive she says degrading words to paying customers. You know that’s like a Diaper rash on your face; I had fever blister because I was sick. She offered to help. But then she cut me. Brittney was late both times 15-20mins. I asked the owner is 10:00am too early? Reply Well she lives south of downtown. Instead of her saying I apologize I can ensure she won’t be late anymore. Then she wants me to accommodate the stylist you can start coming at 11:00. Breana lash tech late, called me at 10:05a my appointment was at 10:30a didn’t leave a message. Owner says call her, Me: I don’t have time, have her call me. She didn’t. I text Breana set up appointment for 12. I show up.end up getting reprimanded (you don’t call her. You call the shop as she is tapping on the phone). Rude as heck she should have talked with her employee. I waited an hour and 20mins for a 15 min service had to leave and come back She gave Bre a client say she was here and on the books her service made more than my lash service. She said loudly I would have to wait .The owner offered to pay if I returned before 4. She did. I waited because Bre did a great job the set.. not so good this set right lashes fell off woke up to an entire row of lashes came off left eye still intact. She need to turn that shop into the beauty school she desires. I paid $130 for a basic sew-in I have Brittney a nice tip. I was good until I had to go back to get another track sew in. It is loose it was 1/25. It hasn’t been 30days yet . Subpar services at Professional Prices are they Professionals? I read all of the reviews and you are the common denominator. Since you Brag on your Hospital Admission abilities and your $180,000 yearly. Apply those skills to your business. Rather than being obnoxious. And stop cutting people because they are exposing the truth. Mentor those young people and be respectful to them. Peace to you. Be careful how you respond. Others see your come back."

"Let me start by saying THIS black -owned company is what makes me proud to support a black-owned company . Everything about my daughters experience was amazing. They were empathetic to my daughters hair concerns very knowledgeable professional and courteous. This is definitely my baby's goto for her hair. Im so glad i found this beauty salon."

"Been coming to this salon for months now and enjoy the warm environment from the moment I walk in the door. I'm always taken care of immediately and leave with the hairstyle and service I expected to receive (even surpassing my expectations). And if I don't particularly like a style or was expecting something different? They have absolutely no problem changing it until I am happy with it. Also love coming to the same stylist every time, Britney, every time as she knows my hair well and goes out of her way to use products specifically designed for my hair/scalp type. Britney has also come in ahead of her scheduled shift to accommodate my schedule and even provides recommendations on how to care for my hair when I'm not in the salon. This is 100% my go-to salon!"

"This salon is extremely friendly and very caring for the community. I called to ask if I could come in to observe for a few hours and interview the stylists for a project for my college class and they were extremely pleasant and gave me a warm welcome! Even with the sensitive questions I had to ask they were so kind and understanding. They gave me some amazing & critical information I needed regarding the tools, hairtypes, and the cultural significance of hair to the black community. Even as a white person I know I will only come here to get my hair done, because these are professionals who know what it means to treat someone right when it comes to their hair! I thank them so much for treating me like family and being so absolutely kind even when I impeded on their space for a short while. I am only in the beginning phases on my project so far, but I got an almost perfect score on my research presentation. All thanks to these wonderful people!! ❤️❤️"