Hampton Inn Montgomery-South-Airport

"We stopped on our way to FL. We called for availability and Stephanie was so sweet. We got to the hotel and she greeted us with a warm welcome and a smile. She chatted with us during check in and made sure we had snacks and drinks for the night. She was at the front desk this morning and greeted everyone with a smile. I didn't get the name of the lady that was atrending to the breakfast area, but, she was great as well. The room & halls were clean and neat. The breakfast area was the best we've ever had. The food was fresh and well stocked. There was a great variety to choose from. It was a great stay!! These 2 ladies deserve 10 stars!! Thank you for your awesome customer service."

"This by far is the worst Hampton by Hilton I've ever stayed at. The rooms and hallways were moldy and smelled like mildew, they have bed bugs spreading throughout the hotel. The sheets on the bed were yellow, the pillows were disgusting. The room itself was clean but the linens not so much. The GM was very rude and inconsiderate, we had trouble getting delivery there. The old lady in breakfast scratched her head while tending to the food with no gloves. The list goes on, definitely would not recommend staying there unless no other option Edit in response to the owner or Manager Of course you wouldn't have record because as I put on here I was with friends/coworkers who's names I choose not to mention. The rooms were both in one name, I know what I saw and I know what was told to us about the bug issue by the front desk clerk as a courtesy of you. Have a nice evening ma'am."

"Stayed during a very busy weekend. Team handled it as best they could and as professionally as they could. Breakfast was good, Rooms were clean. Staff was very friendly and helpful. Will stay again if ever in this part of Alabama."

"Madness and mayhem from the moment I left my home town. No clean rooms. People sitting in hallways waiting on rooms. Toilet ran all night. Woke up the next morning to go to breakfast and there was an older gentleman sleeping in the hallway. Packed my stuff and left... Best part is the restaurant next door at the holiday inn"