Mockingbird Inn & Suites Monroeville

4389 South Alabama Avenue, Monroeville, AL 36460

"My wife and I stayed here early October '23. I know the reviews of every motel in Monroeville are generally bad. We weren't expecting much. The Mockingbird Inn was fine. Clean linens, smelled clean, looked clean, fresh towels. HVAC worked fine. We washed our laundry without a hiccup. No complaints."

"Best overall hotel in Monroeville. The rooms are nice and clean, the staff is courteous, and the location is good."

"We stayed for 2 nights and I was in Room 151. The sheets were dirty with stains(makeup) and holes in them. We had one towel the first night and went to the front desk for more. The next day I spoke to housekeeping just after he had left our room and I asked for towels. He said he would bring some back. Never saw him. The A/C was at 71 and I started calling when it got to 74. Front desk attendant had me push the reset button on A/C plug. There was water on the carpet coming front the A/C. I walked up to front office and attendant told me a man was coming by our room to look at the A/C. I stayed up until midnight, no one ever came. Woke up at 5am and it was 75 degrees. We left at 6:09. I asked to be compensated. I was told the manager wouldn’t be in until 7. I never received a call. I went by on our way home at noon and Judy told me she was only aloud to give me 20% off even after calling the owner. That’s all I got 20$ off."

"I will say its a small town, not much to do at all. I only saw Best Western and Mockingbird as the only actual choices to select from. I choose this based on price point for the Executive King Suite it was literally $108.00. The hotel room was typical but our 1st non-smoking room was either smokey or just funky from not cleaning the carpet. It was horrible. They found is another king room and it was fine. Disclaimer the room wasn't REALLY CLEAN. Small things like the fridge smelled of strong vinegar and didn't get cold, the bathroom was clean but you could see where the didn't deep cleaning. Outside toilet had stains, bathroom tile showed signs of mildew, tables were dusty like obviously thick dust.The room was basically tidy to look clean. With that being said its doable, we had no choice type doable. I slept on top of the covers with my blanket but my man got under the covers. He said the sheets felt pretty good. In this area you don't have many options for anything and I was sooo happy to see Walmart. Restaurant selection are slim but they have a McDonald's, Sonic. I saw 1-2 local spots but it was Sunday so they were closed. This is truly an Inn, so don't expect much. Its more of a 2 star hotel. I will say the staff were nice but inconsistent with their early check in information. Told we could but when we got there was advised no rooms By the way they charge 25.00 for early check in. Never saw that before and they never mentioned that once when I called the three times to verify we could check in early. They have a sign posted at the desk that clearly states that little tidbit. My preference is a 5 star hotels, 4 star here and there. If you can stay in another town, I would highly suggest that. I think it thete was another town about 30mins to 1 hr that had mall areas, food places etc. Yes, a Starbucks. Go there. I was stuck here because my man's family had a reunion, we didn't know anything about the area at all as we're from Atlanta. Wrap Up: not ideal but doable, I didn't see any bugs or I would've 100% left. Best Western right next door maybe better but its looks like a Inn too."

"Got the hot tub suite which was $150 or so and the hot tub was literally peeling. Kinda little disappointed in that but it did function. In the bathroom, the water in that tub wouldn’t drain out when taking a shower I was literally in standing water. Lamp needed a bulb. The smoke detector wouldn’t stop beeping and needed a battery. Obvious places on bedside tables and other places throughout the room just weren’t cleaned from previous guests from soda not cleaned up to just straight up dust that has never been wiped down. Even a sock was left in the middle of the floor by housekeeping. Like why and how? When asked to get help for the tub all maintenance was gone for the day and was told to feel free to use their auger to clean it myself. Too many things big and small were overlooked by the staff. The bed, bedsheets, and pillows were clean and nice and much of everything else seemed to be clean and fine. It seems maintenance and house keeping did not do their due diligence for this room to be “available.” It simply wasn’t ready for anyone to stay in the room. Taking a shower in standing water is unacceptable. Trying to sleep through a smoke detector is awful. I had to unplug it myself from the ceiling just to sleep. Moving on, the swimming pool also didn’t have the chairs shown in the advertisement and the water possibly needed to be cleaned and I certainly feel it did and it needed to be sifted stuff out of the water because there was zero care for that area. Breakfast was acceptable. If you literally just want a clean bed and a bowl of instant grits for breakfast go for it but, don’t expect much more. I hate that I’m leaving this review because it seemed like a nice place but, honestly 2 stars might be a stretch … but here we are."