Foot Locker,

26-28 South State Street, Chicago, IL 60603

"Store was freezing cold! I get that it’s winter and in the negatives outside but stop being cheap and turn up the heat! Only giving it a 2 star review instead of 1 star because the employees had exceptional customer service."

"Nice staff but very slow to retrieve shoes to try on."

"We are on vacation and walked in to Foot Locker to try on some shoes. We had heard a lot about the Cloud sneakers and had questions. Quan immediately greeted us and was BEYOND helpful! He went and grabbed each style in our size and was knowledgeable and patient. When we thanked him for all his help, he said “I’m just doing my job.” But that is so rare these days. He was kind and caring and we so appreciate that. We asked to speak to a manager, to let them know about his extraordinary service and Calvin and Lawrence too were phenomenal. When they say it starts from the top down, this is a perfect example of management being surround by great employees. Even though the shoes weren’t for us, we had a wonderful experience and can’t say enough great things about Quan, Calvin and Lawrence. Foot Locker is lucky to have all 3 of them!"

"They can get really busy obviously being on state but they always do the best to take care of you! They carry a bunch of new balance basketball models which is rare in person. Definitely recommend this location!"

"Upon arrival to this Foot Locker location, I was surprised that they were still open. It was just a couple of minutes from closing, since some stores tend to close early before their usual closing time. After I've entered, I was shopping for my usual brand selections. I was shopping with a mindset that I’ll be asked to leave once it's 6:00pm, which was their closing time. They closed promptly and am glad to see that this Foot Locker respects not only their business hours, but its customers as well. However, they didn't ask me to leave since I was still shopping. I had a couple of questions throughout my shopping experience. All of the employees that I asked questions to are by far the most understanding and knowledge people as it's pretty rare nowadays. After doing some shopping, an employee was putting new T-Shirts on the shelf, so I was curious to take a look. After seeing the T-Shirts, I’d like them so much that I went ahead and got it. At the register, the employee was so nice and made sure that the process goes as smooth as possible. She even told me to confirm my email address 2 times, which says a lot from her. I appreciate her wonderful work, being professional at all times, and caring for not only my items but the overall experience. I thought my great experience ended great, but it wasn't over just yet. I was still at the store getting ready to leave, and a young tall male unlocks the door for me and says “have a good one boss”. My shopping experience at this Foot Locker was amazing from start to finish. I'd totally be back very soon. I appreciate your hard work, talent, knowledge, respect, and the experience you all provide on a the daily basis for your customers. Keep up the good work!"