Hampton Inn Fairhope-Mobile Bay

"My family has stayed at this hotel several times, but this last visit will be our last. When we walked into the hotel we thought we were in a dog kennel. It seemed as though you had to have a pet with you to enter this hotel. We have 3 dogs at home but dogs have their place and it shouldn't be walking around the dining area in the hotel. While we were trying to eat our breakfast one morning we had dogs shaking their hair into our food, one dog squatted next to our table to use the bathroom and one vomited up a greenish-yellow liquid all over the floor. I asked the front desk if dogs were allowed in the dining area and they said "yes". I told them about what we witnessed and they said that wasn't acceptable unless they were service dogs and most of the dogs there were service dogs. I am assuming they consider scam comfort animals with certificates printed from the internet to be comfort animals. This used to be a nice hotel but is now in great need of updating and is very dirty. Stains from the dogs were everywhere. It is a shame that they are letting animals ruin this once nice hotel. There are other, much nicer hotels in the area. I recommend you stay at one of those."

"The hotel is in an excellent location, breakfast was good, and the room was clean. However, the room had a lumpy bed, tile pieces missing in the bathroom, and was very outdated. The entire second floor smelled like marijuana, and we had to be moved to another floor. Hilton needs to update these rooms!"

"This is not your typical and relied-upon Hampton Inn. It is old and rundown with terrible smells in corridors - constant loud construction beeping and noise on westside of hotel - room was not the cleanest. Construction started at 8am! Shower was full of hairs, toilet had feces remains from previous guest(s), sheets were on crooked with grease stains on the pillows and sheets, Fridge had leftover food in it! Housekeeping staff was banging in and out of rooms, yelling and carrying on with each other in the hallway outside of our room starting at 9am... Glad someone was having a good time at this hotel. We got little sleep and could not wait to leave. This is the only hotel in the downtown Fairhope area, and I am sure they bank on that fact to get away with the substandard conditions that other Hampton Inn's would not."

"Checked in last night and the gentleman at front desk was very sweet and cordial. Hotel was in the heart of downtown ( great location) and it seemed so quaint and pretty from the outside. However, when we got into our room, there was food crumbs all over the carpet and the bathroom wasn't clean. Obviously, housekeeping forgot to vacuum after the previous guests were eating. I even found a rusty screw on the carpet in the morning, which I brought down to the front desk staff to show them. The room was dated, which I can accept because of this Southern, adorable historic little town. However, it was unclean, unsanitary and just plain gross. When I checked out, I let the staff know. The manager, Shannon, gave NO acknowlegment or apologies for the lack of cleanliness or safety (rusty screw that I actually wrapped up and brought down to give them) which is unacceptable. I run my own business and would want to know if something was unsanitary or a customer was leaving unhappy and disgusted.I just wanted the mishaps to be acknowledged and corrected for future guests. I received no apology, paid my bill and left thinking how how I'd never return."

"The view left much to be desired with all the construction going on next door, but at least it was quiet. I appreciated the spacious room and the other amenities. Breakfast was fine, but could have been warmer. I slept well and got a good start in the morning."