Pizza Hut

"Crestwood Pizza Hut gives the brand a bad name. The pizza delivery was Cold, hard as a rock, tasted like cardboard !! Not fit to be eaten, what a waste of $. NEVER again. Take heed folks."

"I usually enjoy going to this location and have ordered from here a plethora of times. All of my encounters with the staff have been enjoyable with the exception of my visit on 11/18. I placed an order online and it was supposed to be ready in 15 minutes. Upon walking in, there was not anyone up front to greet me (I figured it was due to them being understaffed). I saw my order behind the counter and there was no way to notify the staff member in the back, except by raising my voice to get their attention. I kid you not that I was inside of that location about 5 minutes or so just screaming “Excuse me” for the persons attention (did they have in headphones??). I then called the restaurant to which the staff member IGNORED the phone?? I then yelled once more because I was at my wits end and just wanted my food. Then out walked a taller woman (lighter skin and dark straight hair) with no form of remorse after telling her that I’d been trying to get her attention for the past 5 minutes or so. This is something that needs to be fixed. As a paying customer, I just want my food. There is no reason for me to not have access to something that I have paid for. Furthermore, if you are severely understaffed with one person working, why have the door unlocked if you can’t be upfront? Not only is it an inconvenience on my part, but it’s a major safety concern for staff members that work there? The icing on the cake was when she mumbled “have a nice day” as if I was annoying her. Yeah…I was having a nice day until I had to deal with all of THAT."

"I had an absolutely terrible experience with Pizza Hut. Not only did they leave me with cold and inedible food, but the disrespect I encountered when I called to complain was beyond belief. I did not even want to call to complain. The customer service representative was rude and dismissive, making me feel like my concerns were insignificant. He even said this better not be a prank call. Like what is your problem I am calling to warn you guys to not make food like this because people can sue you or get sick. I cannot believe that a restaurant of this size and reputation would treat their customers in such a manner. It's clear that they don't value their customers or their satisfaction. I will never order from Pizza Hut again and will be warning all of my friends and family to stay away from this establishment. Absolutely unacceptable. Update: Go to Little Ceasars. Their pizza got much better and are hot and ready. They are respectful"

"Had the most beautiful looking pizza’s delivered. Usually they taste good but don’t look as nice as these."

"Absolutely unacceptable standards at this place. I got what looked like a frozen pizza that was reheated again. It tasted bland. The sauce was sour like, the cheese was like some cheap mozarella, and the mushrooms were burnt! The bread was also burnt and just didn't seem normal. I thought I could get past all this but when I ate my stomach became mixed after an hour. I had to take an upset stomach pill to not feel like puking and because of the timing I know it has to be this! I will be reporting this to a health department. This is not the first time I have felt food poisoning in chain restaurants in the Chicago area. They are lazy, careless, or just don't practice good cleanliness! I do not doubt they will use old supply for the making of food in order to save money. Unbelievable. REPORT TO YOUR LOCAL HEALTH DEPARTMENT OR COUNTY IF YOU COME ACROSS THESE IRRESPONSIBLE RESTAURANTS!"