Flossmoor - Lou Malnati's Pizzeria

"Really should consider taking your deliver orders more serious. There's no reason why I should be waiting 20-30 minutes plus on a PAID pick up order. The order is never ready at the time that they give. They also LOVE to fabricate how long your order will be. They tell you it's a 5 minute wait and you end up waiting 25/30 minutes. I've tried to give them multiple chances. Even after the super bowl incident where everyone waiting 4 hours for a pizza. I'm officially done supporting and doing gigs for this location. I'll go to tinley park."

"I happen to be in this area for work purposes. I’ve heard about Chicago pizza and I’ve tried other pizza spots,, but known have done Chicago pizza justice, until now!!! This is by far,! Far far far the best pizza I’ve had in Chicago or anywhere else for that matter! I’m telling you it’s worth the experience! If your craving great tasting, quality made Chicago deep dish pizza!!! This is the spot!!!!"

"I had ordered a large deep dish pizza for pick-up on my way home from work. When I arrived at the pick-up time, I was informed they had an issue with their ticketing system and my order had gotten lost in the shuffle. The man that spoke with me could not have been more accommodating. He told me they were going to get my pizza in right away and offered my daughter and I any drinks while we waited as well as some cookies for my daughter AND completely refunded my order. This was some seriously outstanding customer service and my pizza was piping hot and delicious when we got home."

"I ordered a small “The Lou” Deep Dish Pizza. I added Jalapeños as well. I had my children’s father to pick it up for me & when I began to eat it, I noticed that they didn’t even put the jalapeños….in which I paid for, on the pizza. Also, the pizza was very bland…didn’t even have much taste to it & I could not taste any butter in the crust. When I called, they were closed. I will be calling tomorrow to request a refund. Paid almost $30 for this mess."