Best Western Plus Brandywine Inn & Suites
304 South Sixth Street, Monticello, Indiana 47960
About the Best Western Plus Brandywine Inn & Suites
Best Western Plus Brandywine Inn & Suites is a charming lodging establishment located in Monticello, Indiana. Situated at 304 South Sixth Street, this hotel offers comfortable accommodations and top-notch amenities for guests to enjoy during their stay. Whether you are visiting for business or leisure, Best Western Plus Brandywine Inn & Suites provides a welcoming atmosphere and excellent service. The hotel is conveniently located near popular attractions, restaurants, and shopping destinations, making it an ideal choice for travelers looking to explore the area. With spacious rooms, complimentary breakfast, and a fitness center, guests can relax and rejuvenate during their time at this cozy inn. Experience the best of Monticello hospitality at Best Western Plus Brandywine Inn & Suites.
Photos of Best Western Plus Brandywine Inn & Suites
304 S Sixth St, Monticello, IN 47960, United States
Reviews of Best Western Plus Brandywine Inn & Suites
"Very nice hotel. We have stayed many times over the years. The rooms have always been clean and smell great. The facility offers many amenities (indoor pool, hot tub, full fitness center, and hot breakfast included). The staff has always been very friendly and accommodating. Will be booking many more stays with this facility."
"New owners have taken over the hotel and Brandywine fitness center. If the hotel is anything like the fitness center, I would not book it. Since the new owners took over the Brandywine… Filthy- never clean the floors or equipment. They let go all of the employees and only a few, who don’t seem to care are left. I went to the bathroom and there was no toilet paper anywhere. It was dirty and looks like it has not been cleaned for couple of months. I reported it to the guy at the desk and he did nothing. I use the sun bed and the guy said, I don’t know if it had been cleaned. It hadn’t and I used it anyway. They didn’t clean it and another person went in. I worked out and after the second person was none, never cleaned. I could go on, but you get the idea. My question, if the don’t clean the sun tan bed, do they clean the rooms and change the sheets. I left messages for the hotel manager, no call back. I hate this. We have been with them for 15 years and it was always so clean and a great place to go."
"We planned on staying here 2 nights. The first night the fire alarm went off from 10:30 p.m. till after 2:30 a.m. intermittently. The next morning my husband approached the manager at the front desk. He never apologized. He told us that he would take off $40 from that night's bill. This discount still made the bill over $100 for the night. What a joke! The next morning we went to the breakfast area and we were told that it would be shutting down in 15 minutes. Perhaps management should think to extend their breakfast hours a bit when their customers were kept up half the night. The toilet was not attached properly and made a huge clunking noise anytime someone sat in it- waking up everyone in the room and probably the neighbors as well. I will drive out of my way to stay at a different hotel. Customer service is terrible and I would not recommend anyone staying here."
"Not a good experience. Fire alarms went off from at least midnight until at least 2:30 am when I was finally able to fall asleep. When we asked the front desk they said it didn’t go off for more than 30 minutes and asked “why don’t you sleep?” They offered no apologies or accommodations. All they did was lie and act very rude. If you don’t have to stay at this hotel, please don’t. The old owners were so sweet and accommodating. The new owners do not care about their costumers. It’s a shame for this sweet small town."
"I host a golf trip yearly in Monticello and we always stayed at Pine View, however that hotel has really gone downhill with maintenance. This year in Oct our group of 14 guys stayed at the Best Western. Booking the block of rooms and communication went well, and the entire group was very pleased with the stay. Much better than Pine View, we should have changed hotels years ago. Had a small issue with the key cards and the breakfast was average at best - but what we expected. This will be our new spot for the annual Indiana golf trip! No mold, no broken sinks, no bed bugs - so the group was happy. The price was a bit high for the area, but overall no complaints."
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