Shoe Carnival

"Wife needed some new shoes for her job. They had exactly what she wanted, easy to find. Bought 2 pair of shoes for her for under $100. Staff was super! The young man that helped us check out was on his game. Good conversationalist and quick at checking out. I'm sure we'll be back."

"Frequent customer, three employees present all working on display, I looked around 5 min with no contact, had a question approached associates setting display, they were conversing and I stood in front of them for nearly a full min before one asked if they could help, “ we don’t have Nautica in store” - turned away and continued with her coworker. I went back and found a pr of Sketchers I liked on a display stand without a price, Went to find associate - showed her - “ it shouldn’t be there - it goes here - we only have these four pair- though we might be able to order”. - immediately spun around and walked away. I was confounded, and not happy. Found my wife who had found something without any contact with store employee and we headed toward checkout. There were two other customers in store and no one had checked out during the 15 minutes we shopped, one associate or manager was at check out cutting out sales flyers or something. She never looked up at us once, we sat shoes down in front of her and she did nothing. I coughed and without stopping her paper cutting or making eye contact she muttered “ a cashier will be with you”. I was done. Terrible customer service - after years I don’t think I can go back. I asked my wife if she wanted to leave, she nodded and we turned to leave as a cashier approached that had been working on display and answers my question earlier. “ I got you”. I said “ we’re done, not buying here, terrible customer service that cutting paper is more important then a customer at checkout and my interactions with you today has been disappointing” Funny thing, sign on door saying no cameras or pause of phones for taking pictures allowed. I can remember the name of the shoes and I’ll be buying them online from another retailer. Go ahead, change my mind. Tony"

"i love how they jsut stand there at the door not cleaning, stocking or anything before the store opens. it’s kind of rude to customers that they jsut stand there and not let us in even if it’s 20 minutes early. they are literally doing nothing. it’s disrespectful"

"Great selection of shoes for men, women, children with many sizes/seasonal options. Fun choices thrown in with traditional styles."