Jimmy John's 9920 Pendleton Pike, Lawrence, IN 46236

"Went here to order and the staff are all sitting inside with the lights on, eating at the tables, with the door locked. This store is not meant to close for another 30 minutes. I’d suggest the owner of this location to check their staff’s work ethic and change their online hours if they close earlier than what’s stated online."

"I was served rotten tomatoes. This location has gone down the last several months. The employees are a bunch of young ghetto boys with horrible customer service."

"I would give this place zero stars if I could I called corporate Jimmy Johns on them to complain about some of the worst customer service experience I have ever had. Just to be told, this location is a franchise. Of course, they said they would reach out to the owner, and I never heard anything back. I will never spend my money in this run-down unprofessional sorry excuse of a Jimmy Johns again."

"07/21/23-When I placed my order the employee taking my order was speaking extremely low, so I stated I was having a hard time hearing him/her and I was given immediate attitude. overlooked that and still placed my order. I paid and waited in the drive thru at the window for over 20 minutes. They were horse playing around and not one of them checked to see if I had my food. I paid for Jimmy chips, turkey Tom with 2 kicking ranch sauces, and asked for provolone cheese. I paid and gave a $5.00 tip only to not receive what I ordered. My sandwich was mangled, no provolone cheese and no chips, and last no receipt. The young lady that gave me my food asked me to pay and I stated I had already paid and left a tip. Which at this point I wish I had not. I asked the young lady for my chips and was told it would be another $1.34. I said I order chips and paid for my order. The young lady asked me for a receipt. I told her the young man that I paid did not give me a receipt. She said well, it's just another dollar and change. I said no thank you and left. When I arrived home my sandwich was not made properly and missing the cheese i paid extra for. I will not revisit Jimmy John's again if this is how they treat their customers. Extremely disappointed . ."