Chipotle Mexican Grill

"My wife and I wanted to go out for valentines day. We tried Chipotle for the first time. The place looked dirty, and staff wasn't really helpful. Nice lady only suggested 3 tacos with stuff on side so we can make them how we want. (But that didn't sound appetizing) The portions were little and not much of a variety. The drink station was sticky and dirty. Tea was nasty and the lids wasn't even covering them. Straw papers were all over the place. There was trash in the silverware bins. The line pans were dirty and mixed (like cheese in the sour cream, beans in the meat, brown rice in the white rice, etc) and wasn't cleaned. The tables were dirty and a lot of stuff scattered on the floor. We sat there and at the table after cleaning it off ourselves. We watched as someone came out and straightened the straws only! There was only 3 customers in the place, about 5 employees from what we could see. We got 2 burrito bowls, (our rice on the side) and an extra tortilla to try. Chips with cheese and 2 drinks. Over $30. My bowl wasn't even half full. My chicken portion was very small."

"They're doing the absolute minimum. Not a single clean table, garbages overflowing, filthy floor, drink station soda build up and filthy, rug rolled up in the corner instead of on the floor. Employee asked me what I wanted then didn't listen for answers so had to ask again for everything. Just going through the motions. There were 5 employees working, it was slow, and the place was a disaster. Only 2 of 5 employees seemed to be doing anything. Won't be back."

"I’ve been going to this Chipotle for almost a year now, since I moved to Greenwood in March of 2023. The staff is out of this world! They have EXCEPTIONAL service, always go above and beyond to take care of me and see that I get the best food and service possible. We are on a first name basis at this point. The portions are exactly what you would hope they should be. I can’t say enough good things about this Chipotle location. It is always clean, well managed, and taken care of at a top notch level. I am now moving out of state for work again, and I can genuinely say that one thing that I will miss most about Greenwood is coming here on a near daily basis and chatting with the staff! Every word of that is genuine. Eat here. The people are A1 and the food is great! -Carter H"

"I've never been to a Chipotle, and I'm glad I tried this location. It wasn't busy, and the seating area was pretty clean. I ordered a chicken quesadilla, and the employee was very helpful with explaining how many sides I get and even gave me some recommendations. I just stuck with the sour cream and pico. Can't wait to return. Think I may try a bowl next time."

"Just an average chipotle restaurant. Water machine is kinda of iffy, but it's fine. Food was tasty and restroom was single person, so kinda annoying."