Men's Wearhouse

"Went in yesterday to rent a tux, the young lady that was “helping” me was not helpful at all. I thought it would be a simple process but She offered me nothing, had no real suggestions, just some tattered booklet of style options. Did she need a nap? I walked away empty handed because I just couldn’t bear her dry attitude for longer than the 7 mins I stayed."

"Carl was incredibly rude and unhelpful. I came in to exchange a pair of shoes for a different size and he walked in front of me while I was having a conversation with another associate and was talking so loud to another patron that no one in the store could get a single word out. Someone needs to teach him appropriate and respectful customer service skills."

"When I say the service was impeccable for a parent of a child with autism two of the best salesmen, one was a manager made my job easy my son received a tux great price pocket handkerchief bow tie shirt everything was immaculate, it was ready on time everyone who assist in getting my son prepare for prom truly provided great customer service. However there's always that One bad Apple as you all can see the reviews of Natasha is very true. She's very unprofessional, but do not let her discourage you from coming there and getting the best service for any occasion! She's no reflection of the Men's Wearhouse, I would like to thank Izarah and Anthony for their professionalism and providing my son with the best tuxedo accessories he really enjoyed his night...he stood out and he shined!"

"Robert "the manager" and the rest of the team at this Men's Wearhouse saved my wedding day. I was originally going with a different company to get my tux for "the big day". It ended up not working out with the other company with only 5 weeks left until my wedding day. I came into this Men's Wearhouse to see what kind of options were possible...Do I rent a tux with my groomsmen? or do I still have time to go custom and fitted? This Men's Wearhouse went above and beyond to make sure I got a tux that was custom made and perfectly tailored in record time. I remember getting fitted for the first time...Rob (manager) came from across the store to make sure I was getting measured correctly and took it upon himself to be my main point of contact. If you are getting married and need a tux...This is your spot. Ask for Rob right away and the rest of the team will jump in to make sure your feel like a truly valued customer. I will be coming back to this location for anything I ever need in the future. Rob is running a real business down in South Loop that rivals the high end shops in other parts of Chicago for a reasonable price. You will be taken care of."

"This location is probably the BEST location for MW. THE STAFF IS AWESOME! They recommended going the custom route although there was already so much to choose from off the racks. Gabriel assisted me along with his manager. I had so much fun picking out the stitching and personalizing the jackets with a wide variety of color and texture options. If you're looking for multiple suits then go the custom route."