Goodwill Industries - W Jefferson Store 6256 West Jefferson Boulevard, Fort Wayne, IN 46804

"The clothes racks are so close together. You can barely get your cart through. I was looking through the men’s pants for my husband and I was literally pushing the pants as I walked on by. I’m even a small women and I felt like I was getting sucked in through a forest of clothes."

"If you like being verbally abused by staff then definitely visit this store. I was at the check out counter and I was pulling up a coupon on my phone and the lovely cashier told me TWICE to hurry up. The man standing behind me in line asked her what she said and she responds “I was telling her to hurry up” What a nice way to treat a customer who was just trying to pay for her (overpriced) items."

"One of my favorite thrift shops! Love the staff and always so clean! Michele, an older employee is by far the best and always such a help when shopping!"

"I am only giving this store 1 star because I have to. We were at the check out lane ready to check out and we were told by the cashier that she wasn't going to check us out. This is not our first bad experience at this store. A few years ago, we were accused of stealing when we weren't. We had put our coats, that we wore, in the store in the cart while we shopped. They accused us of stealing when we weren't. We were actually on the way to the cash register with the coat that we were purchasing when the cashier, a different one, accused us of stealing. After two bad experiences, we are done with this location."

"Almost every single piece of clothing I own is from here and I get compliments all the time! The people who work here are also very kind. Overall, I love the atmosphere!"