Menards

"I purchased 300 tile spacers in an online order. Picked up the order but didn't notice they gave me a bag of 200 tile spacers. I try to take them back to the Anderson location for a refund but was advised I have to go back to Indy for a refund. Menards is a multi billion dollar company but can't handle a $5 refund. Keep up the great work team!"

"M E N A R D S is where you go for a stupendous deal on wood No where else can one go and get 11% Rebates on purchases No membership required and only a dash of profiling. Handymen, professionals and DIYers hardly agree A good Hardware Store should fulfill the needs of every project... Need to Rent a Truck ✅ Need Propane ✅ Need Installation ✅ Need HELPFUL in store assistance ✅ Need to pay with Apple pay ❎"

"The lady working the gate just now in the back by pickup and delivery was super rude and couldn't wait to just get back on her phone. She wouldn't let my husband and I both drive our cars in to load up our gravel order even though the weekend staff didn't have an issue with it. Won't be returning. 0/10 do not recommend. Did she catch me after a horrible day? Yes. So keep that in mind I suppose but still....she made our evening MUCH more difficult and simply didn't care. She seemed annoyed to even have to do her job."

"After a year passed no progress. Staff disappeared and waited over 30 minutes but no one around. Worst service. Inventory is a mess. I spoke few time but everyone is a boss. Worst experience. Better pay little more and stop by Home Depot for their exceptional service. Menard entire pluming area staff disappeared. What a shame and waste. Here are pic. Mr Dave in plumbing department is a nice, professional and very helpful."

"Dismissive staff - Paul. My mother, father and I were shopping in the garden section at Menards East. In addition to the soil, half dozen healthy plants/flower baskets, separate hanging baskets, and other small things we selected for purchase, we came upon a nearly dead basket. When checking out, we inquired about a discount on the near-dead basket. The associate called Paul to decide. Paul took 5-10 minutes to arrive and then acted as if us asking if the flower basket was discounted due to its near-dead state was super unreasonable. He looked at US but barely at the basket (literally a one-second glance). He saw two black women and immediately treated us like we were trying to get over. Or get something for nothing/for free. He gave no explanation of the policy or his decision-making, and no response directly to us, the customers. He instead spoke his ‘no’ to the sales associate and then turned his back on us and started to walk away. My mother spends a ton of money at Menards. She is a former corporate executive, I am an attorney. And yet we were treated like we were running a scam. I have no doubt that the experience would have been different had we been white. See attached photo of the nearly dead flower basket."