Pizza Hut

"Pizza Hut is by far our favorite national chain but this is the last time we order from our local store. Last week we waited 40 minutes at the store after we were told it was ready. This week, after ordering, we were told it would be ready in almost 2 hours and then it was cold, wrong and poorly made."

"Pam is the woman who takes orders (day shift) M-F and she is SO NICE! She listened as I poorly explained my difficult order (I have autism and get a little weird about things). And when I didn't make sense, she got the manager, Natalie, who listened and figured out what on Earth I was talking about. Natalie made my food special and it was awesome. They really went the extra 5 miles I know it takes to accommodate me (sorry!). Clean, fast, and courteous! I was a dine-in. This place was so bad a couple years ago and it has IMPROVED so much!! I am happy to adjust my rating from 2 to 5 stars!"

"Edit: service has taken a turn for the worse. Waited a good 10 minutes for the only server to take our order. In that 10 minutes, multiple tables that we're seated after us placed their order. I walked out. Good pizza, decent service. I have never used their delivery or carry-out service. I have always dined in. In my experience, the food always arrives within a decent amount of time and always tastes really good. The breadsticks here are AMAZING! Best breadsticks in town, that's for sure. My last visit here was on a Monday night, there was a buffet available, and it was awesome! I didn't realize they did buffets in the evening. Large selection of different pizzas that made everyone in my party happy."