Pomp's Tire Service

"I’m sure many won’t care to understand my experience yesterday with pomp’s staff. I called made an appointment. Brought my car in for an alignment and new tire. Was told they didn’t wanna work on my car after it sat in the same place I had parked it when I dropped my car off. That’s fine you don’t wanna service my vehicle cool, for me it was the attitude of the staff and the uncanny feeling of my skin color being the issue. I thought to myself I brought my vehicle there before to get serviced had no issues with the staff at that time. I wonder what changed?"

"Guys always seem very descriptive and kind when I ask questions about my vehicle because I don’t understand all the language of an automotive repairs. Mark and Kevin are very nice. I appreciate their help. Keep up the great work! Sincerely, Jacqueline Neu"

"Hired Pomp's for my first time for a tire evaluation and repair. Wanted a second opinion after another business said there were two punctures in the tire and repair wasn't possible. Pomp's staff found only one puncture, showed me how they inspected the tire, repaired the tire, and explained how they did the repair. I had lucky timing and caught them between jobs, so I was leaving only 20-30 minutes after I arrived. Repair was only yesterday, so it's too soon to know how long it will last, but so far so good. Great experience with every employee I interacted with!"

"They were great! I dropped the car off at night after shredding the left front tire on the interstate. We put on the spare, but must not have gotten the lug nuts on tight enough, and almost home two of the lug bolts sheared off. We limped the car up to Pomp's in Bloomington and dropped it off with a note. They had it all fixed up by 2:00pm. The Service Advisor was very honest with me and, when I asked if I needed to replace the other tires, told me that they were fine, instead of trying to talk into buying 3 more. I would definitely trust them again. Great customer service!"