Living Room Center 3208 5th Street, Bedford, IN 47421

"I had a great experience and never been there before and the staff was so pleasant and explained everything."

"Bought our sofa there. Impressed. They have the better-built Home Stretch line and the lrss expensive Ashley line as well."

"Julie was an amazing help. She asked us what we were looking for and then showed us where the items were located in the store. She left us alone to look through everything (which is a lot). Then came back after we had been looking at the same couch for a while and started telling us about it and the prices. All in all, we a great experience there and will get our new couch in 2 days with our old one being hauled off for us."

"Dont buy the Jackson Sofa's here. We bought one and paid over 1K for it and the material pealed up just after 2 years of purchasing it"

"Pretty good selection. Reasonable prices that are somewhat negotiable. Seemingly knowledgeable staff. Free delivery! We came in looking for a sofa to complement the sofa and recliner we had bought a couple of years ago, but we were told that the manufacturer no longer made the fabric color or anything close to it. We decided to look at a whole 3 piece living room set instead. I am somewhat turned off that during the price negotiation process of the 3-piece living room set we were buying, I felt like I was treated as just another sale or just another drop in the bucket rather than an actual customer. At one point during the price negotiation process, I was told by the salesman, "If you don't want to pay our price, we will just sell the set to the next customer that wants it." Not a terrible pressure sales tactic, but not the most effective way to build a welcoming customer service experience. Also, it was very convenient that during the negotiation process, another salesperson rushed over and quickly asked if we were going to buy the recliner in the set or not. Maybe it was a coincidence, but seemed like another pressure sales tactic to me. We did end up agreeing on a price. However, an hour later, my wife found the exact sofa we came looking for initially at another local store despite being told no one would have it. Living Room Center was gracious enough to refund our purchase, so they have my full respect for doing that, hence my 4 star review despite my opinion of the negotiation process."