J & K Mitchell Parts

"Always honest with people will do anything they can to help and they are not like some other shops that charge you a lot and then have to get the same problem fixed again a month later, they do it right the first time"

"Really appreciate this place. It's hard to find a car dealer who can honestly look you in the face. J &K is an exception."

"I’m from NY. I was driving through Illinois on my way back from Oklahoma, and my truck broke down. Thankfully this dealership was a mile down the road from the exit I got off of. Every single person that I encountered at this dealership were so nice. I had a rough couple weeks and all I wanted was to get home. Thankfully it was an easy fix, and they were able to get me on my way. I will never forget the kindness they all showed me."

"Fantastic Dealership, with honest awesome and caring staff, which I have never experienced at any other dealership in my life. I was travelling on I-70 coming down from Lansing, Michigan, Sept 2021, I lost a very dear friend from my military service years, I was driving to his funeral in Arkansas. The vehicle I was driving had a major driving issue which affected the complete exhaust system. I didn't have the time to get repairs so I decided to just get a new vehicle because I really needed to get to this funeral the next day. I was directed by a small town mechanic in Upgreen to head back to Casey where I would find a Jeep dealer. This is when the best part of this experience happened. I was taken to a sales person by the Service manager. I told her what was going on. She and another sales person took my vehicle, even with its issue and gave me a great trade-in value. They very well could have taken advantage of me in my situation, but instead they bent over backwards to help me select a pre-owned vehicle that looked brand new. I was truly blessed this day to be guided to J&K Mitchell. The two sales staff made sure I was back on the road so I could make it to the funeral. I will never forget their kindness and compassion as they knew I was very upset about my friend's passing. I can't thank you enough, and I will never forget you for your honesty and kindness."

"Troy will go the extra mile to make sure you are comfortable and confident when purchasing a vehicle from start to finish. The team will find what you want if they don’t have it. Will do business here again."