Wendy's

"Food is 70% wrong no matter if you pick it up or order it online with door dash. Just got home and got charged for a baconator and got a baby sandwich. It would cost more to drive back and wait in line at this place. I Love Wendy's but this one is falling fast. Felt bad for the older gentlemen at the first window working with his COVID mask on due to being sick and still dealing with cash and food. Do better Franklin Wendy's."

"This was the Franklin location. We ordered the breakfast burritos meals, really good. Freshly made and service was fantastic. I believe she was the manager who took our order and checked on us at our table. I never got my full cup of coffee but I was still satisfied with everything."

"Let me preface by saying this is my first time leaving a bad review. I work for doordash and I was in there waiting for an order that consisted of a biggie bag and a cup of chili, a very simple order. Another dasher and I were waiting for at least 20 minutes for our simple orders. During this time, they helped a customer and took her order. FINALLY, a nice blonde lady helped us and brought attention to us. There were 2 cars max in the drive through and several people got their orders before we did. I don’t appreciate the “service” from the other employees."

"Fast and made the order correct. My sons picky and everywhere else I have to get plain no cheese stuff remade. They got it right the first time. The staff was amazing and friendly. Food was hot and fresh."

"Our server Bill was an excellent employee. He had such a sweet personality and had several of us customers laughing and smiling all the while making sure everyone's order was correct and fresh. Will go there again just to get the positivity from Bill. The establishment was also very clean and efficient. This Wendy's is located in Franklin, IN next to Dairy Queen."