McDonald's

"Ordered extra bacon, was charged for extra bacon, didn't get extra bacon. Also my sandwich and hash brown were both like warm like all they did was pull out of the warmer. I even rounded up my total, so when I'm spending over 10 bucks on a meal I except what I pay for. Will not be returning to this mcdonalds even though it's on my way to work."

"Besides them getting my order wrong because they didn't pay attention because they were busy talking to each other when I got my food . I clearly asked for 6 salts . The girl handed me the bag I thought she was getting the salt I asked for . No she was busy talking I yelled Hello she opened the window again & got rude with me like I was bothering her & she rolled her eyes . Why is she the one working the window ? When I was a teenager & worked at another MCDONALD'S I talked & had fun with my coworkers but we all took pride in paying attention to their order & making sure it was correct . Were there orders that got mixed up & wrong . Yes but we didn't roll our eyes & say smart mouth stuff to the customers at all . Totally horrible lil blonde girl that needs to be cleaning trays & the dining room . Or get a line of work that doesn't deal with the public . Sincerely R . Scott"

"Absolutely 5 stars! From the parking lot to the cleanest restrooms in the land. Top notch Food is hot fresh and delicious every time all the time!"

"So the food is pretty standard, but what makes this one of my favorite McDonald's to go to on the South Side is the fact the employees are great! There's always a really nice woman at the drive-thru window that asks how my day is going, and when I go to pick up my food there's a sweet man who always calls me "buddy." The employees in the drive-thru always brighten my day, which keeps me coming back to this location instead of the many others in my area!"

"We ordered and pulled up to pay,, they did not have smoothly and asked what else we wanted - we provided a replacement - we pulled to the window and they said they did not put our drink on would have to pay - we asked them to ask the individual who took order and put the milk in the order - they did not give our milk to us without paying again and they also charged us for another happy meal they say we didn’t pay for. My daughter used to work for McDonalds as a manager and this was inexcusable service and rudeness from several employees When your team screws up an order - you should be accountable and if speed is your goal as your manager said- Then you should make accuracy and customer service your goal Will drive further to go to another McDonalds as this one on Madison and Edgewood always screws up! Unbelievably consistent with poor service and rudeness!"