Wingstop

"Ordered food online. Went to go pick up my order before they closed and was told they never received it. So they took my money and never gave me my food. I go inside the next day for a refund and couldn't speak with a manager to resolve the issue. I shouldn't have to wait 5 to 10 business days to get my money back when it took seconds to pay for my food. That's unacceptable and I will not spend my hard earned money here. Too many problems"

"this establishment is super ghetto and trashy. they don’t even cook with gloves on or proper wear. I have no idea why they are allowed to be open in the first place we waited about 40 minutes still no food from these delinquents. they also brag about messing orders and gossip in the kitchen and disrespect foreigners."

"Unfortunately I will not be ordering from this restaurant/location again. Honestly, the food was decent but ordering online was a pain. Apparently, they use DoorDash to deliver their orders, and I called the restaurant to dispute my order. I can handle a simple mistake but rude people and poor customer service, I cannot. First of all, it took 4 attempts before somebody finally got the nerve to answer the phone. Then the lady that answered the phone was VERY rude. I could hardly explain my issue as she kept cutting me off by saying, "we ain't got nothin to do with that. You need to contact DoorDash". I tried explaining that I didn't order through DoorDash, I ordered directly from the restaurant website. She continued to cut me off and repeated herself yet again. I asked if she could at least verify that they made the full order so that I would know whether it was truly a Dasher error or a restaurant error. She didn't want to hear what I had to say. She said "thank you" and disconnected the call. Leaving me no other choice, I was able to contact DoorDash and they had to contact the restaurant. When DoorDash customer service clicked back over to my line, she then explained to me that the restaurant refused to offer me a refund. So then she connected me to the Wing Stop Help Line where someone who was a lot more decent finally collected my information to give me the refund I was owed. I'm glad I will finally get a refund although I know it will take some time to process, but after this experience, I just simply CANNOT order with them again. Not as long as they have rude people handling the orders and customers. As I scroll and see the reviews that other people have left, I now see that they have a history and reputation for rudeness and poor customer service."

"The food was disgusting, the service was absolutely horrible, very ghetto and hood. Not a place that I will come back to. Shut this location down and get a new team from the manager to the staff. Don't go here, you will be very disappointed. If you have a air fryer at home, cook your own chicken. The food was horrible. I wasted 20 bucks."

"Absolutely terrible if I could no star it I totally would. The food was cold, and the fries were cold and soggy and the order had, "just been made", when we got there. According to the estimated order time frame. We were shorted on wings and surely enough they didn't give us a receipt. But no worries I have one on my phone. Terrible customer service, the lady working up front had an awful attitude and said they weren't taking orders inside and they said you had to order online."