Ferguson Appliance Gallery 4705 East 96th Street, Indianapolis, IN 46240

"Extensive banquet of high end appliances! Very organized, PJ was very kind, professional and very helpful. Highly recommend for anyone who is looking for high end appliances."

"The staff at Ferguson is very knowledgeable about their products and work diligently to ensure you get the best appliance for your needs. Have purchased a refrigerator and double oven there recently."

"A High End appliance store with ZERO ability or interest in assisting with service issues after sale! Immediate issue with one of 6 appliances purchased. Going on month 2….Ferguson only answer is, GE Service. Ferguson CANNOT (or will not) even help prioritize service, or offer alternative options! They secure the sale, cash the check, and send you off to survive on your own! I fully understand the manufacturer service, but the lack of empathy or willingness to assist is crazy! The worst part, if under warranty, can’t even get a service provider on my own to come out. DON’T buy from here, one-sided relationship for big $$$$$"

"I have GE Cafe appliances that are less than a year old. I have been having an issue with the freezer section of my refrigerator. I called Ferguson and was told that I have to contact GE for any issues or repairs. What???? Who sells appliances and doesn’t repair them especially if they are within warranty. However, I will say that the woman that I spoke to on the phone was very nice and was trying to be helpful."

"Expect to pay full price (or more) for appliances here. I was required to use Ferguson by my builder. Overpriced merchandise that can easily be found at other stores for lower prices. Unless you are required to use this vendor, I would seek other options. Follow up review - The Ferguson Manager contacted me with no satisfactory resolution and he reinforced my poor perception of this company’s customer service. Based upon other negative reviews, it appears there is an arrogance in this company‘s culture. I still do not recommend Ferguson."