Discount Tire,

1854 East Boulevard, Kokomo, IN 46902

"Made an appointment online a week in advance. Appointment was for 1:15. Showed up early and they said I'd be the next one on the rack. Said truck would be done around 2:30. Didn't hear from them so went back in at 2:30. Truck was still in the same spot, had not moved. They said I was the next one in line. Didn't get on the rack til 3! What's the point in making an appointment if they do not honor it. Guy behind the counter thought he was a comedian and came across very sarcastic. Will not be going back to this location in the future."

"Going on my third hour waiting after I had a schedule appointment. They put me in as a walk-in after I told them I had an appointment 15 minutes after getting there. Kept getting text messages that I need to check in for my appointment. I called them after the 1st hour and told them I had an appointment 1 hour ago. They apologized and said I would go in next. 2 hours later they got my vehicle. 2 tires were totally flat to the ground and after telling them not to drive it into the bay with zero air in each tire, they did it anyway and said if they damage them they will replace them. No way for me to tell if there is any damage to the sidewalls that could have weakened the tire. It did leave 2 lines from each tire on the pavement going into the bay. Hope I don’t have any blow outs. Not a happy camper. I have been coming here and buying tires since the 1990’s no issues until this visit."

"Great place and decently fast cant balance a tire for nothing though. Gone back twice now amd they tell me its a four hour wait to get it done. Worthless. I need two damn tires balanced that they couldnt manage correctly the first time. And still cant get it done. Sad part is os the dealer i bought the truck from is just as stupid as this place."

"Going on my third hour waiting to get some new trailer tires installed. They were not that busy, and I called ahead for my appointment. The app they give you telling the status is worthless. They like to add on service extensions without telling you. That said , still the best option for tires in Kokomo."

"Outstanding hospitality! I wish they did more than tires. Jacob Ousley helped me today. He did an awesome job getting me set up with my new wheels and educating me about their care. I will never visit the dealership for tire or wheel care again. My old wheels were pretty but rusty. I am happy with my new ones."