Thompson Tractor Company - Pensacola

"No one ever answers a phone. Worst customer service I've ever received. I've used them for years but over the last year or do they've gone done hill. When no one answers its blamed on the phones going through the computers and nothing is ever done to improve"

"Every interaction I've had with Thompson of Pensacola has exceeded my expectations. Jace is knowledgeable and professional. He quickly and efficiently resolved our problems."

"Jace R. at Thompson could teach a masterclass on customer service. Being a transient customer, I didn’t know what to expect, but I can honestly say Thompson now has my business for life."

"Great costumer service. Craig on the phone made was very helpful and understanding about my problem and was very polite and very fast to check me in and out. The technician Stan also was very wuick and on point with my repair. Was able to fix my truck quick and done right. Great place. Thank you and god bless"

"Every time I call for parts I get told to leave a message for the parts man, then I never get a call back, I have had to end up going to the store to order simple things like air and oil filters machines. Then when I do talk to the parts people they seem irritated that they have to order me parts. They definitely need more people with better customer service. Save the parts people phone numbers so you call them directly otherwise you will never hear back from them."