Taco Bell

"Place is slow as hell. You can watch 10 snail races in the time it takes for them to prepare an order. They don't even offer the delivery drivers a free drink for long wait times like other taco bells"

"This has been probably the worst service I have received from any fast food place here in town. First we get there, order my usual cheesy Gordita crunch with beans instead of beef, no lettuce. We wait about 20 mins for our food. Okay, that’s fine. But when I receive my order (the picture to the right) this is what I received. If I’m right, and I know i am, not only does the cheesy Gordita crunch come with an inner hard shell with MELTED cheese to hold the outer soft shell, but also comes with a creamy jalapeño sauce, not sour cream. When I asked for it to be remade the young lady seemed very confused, and seemed to not even know what I was telling her, and when she asked the lady in the kitchen to remake it she seemed irritated with this employee, for simply asking for something to be remade that was so clearly made wrong. The first picture, to the left, was the remake. They put lettuce on it (which I picked off to at least try and work with it) still no creamy jalapeño sauce. This poor girl up front seemed overwhelmed and out of her league so communication was not very well, which I don’t blame her for if this is how she’s normally treated in her work environment. As I’ve been here, I’ve heard an argument between customers because of the wait. Not sure exactly what was said. As well as people coming in from drive through complaining about missing many items. This was a waste of money and absolutely ridiculous. ://"

"I don't know what's happened with this location since last fall or so, but their drive through has gotten extremely slow! Tonight it took me 15 minutes to get through the drive through. A month earlier it took 20 minutes! I rarely leave reviews, but I wanted to make people aware of what's going on there. I'm going to get my fast food elsewhere until they get their act together."

"I had an unfortunate experience here the other day. I ordered online for 6:30pm pickup & when I walked up someone yelled out of there car "check your order before you leave, they have gotten my order wrong 3 times!!" When I got inside it was busy, everyone was waiting for online orders. No one acknowledged me at all & by 6:50pm I was thinking of canceling my order. Around 7pm it started to slow down & I stood by the register trying to get someone's attention, around 7:10pm the drive through associate came & asked me about my order, I explained I placed a pickup order online for 6:30pm and showed him the name & that I chose in lobby pickup. He looked into it & said some how it got sent to the drive thru & it doesn't get started right away. They finally started my order and I received it almost an hour after my scheduled pick up time. I missed the movie I wanted to see unfortunately, but I got my food! The food was ok, could have been filled a bit more. After this experience the reason for my 4 star review is the Manager, Lisa. I put in feedback online & she gave me a call that same evening to get feedback & see what happened. She listened to me and assured me that they are working on staffing & getting things up to snuff but it has been difficult with training so many new people & being busy which I completely understand. I really appreciated the thoughtfulness that she extended & really seem to take my experience seriously. She deserves a raise & she is the reason that I will be back!"