Dunkin Donuts

"This Dunkin is the worst. I ordered my coffees (2) and they tell me to pull up. So I do, and I watch them serve 4 customers while I’m just sitting here waiting for TWO coffees. I waited for over 15 minutes and decided to loop back around and ask for a refund."

"Both Bourbonnais locations no longer have lemons for iced tea and no longer have Vanilla creme donuts. I have to drive to Riverstone Pkwy to get them. I’m assuming that location is NOT owned by the same people that own Bourb locations. GET LEMONS BACK and Vanilla creme donuts!!"

"The parking lot here is always BUSY, and the drive-thru is always packed. If you order ahead, I'd recommend giving about 10 minutes because it truly is busy at this location. The staff seems stressed at times, but they try!"

"I absolutely despise giving one star ratings, but I also acknowledge that it is beneficial for the growth and development of the company to receive such reviews in hopes that it improves. I ordered and they got the order wrong to the extent that it could have been detrimental to someone’s health. Sugar free sometimes is very necessary but when the employee feels like it’s not a big deal, it becomes even more of a big deal. If the customer order something at a discounted rate and the employee gets it wrong, I don’t believe it is appropriate to charge them the full rate in the process of correcting the mistake."

"I ordered a medium Americano with cream. It's one of the best Dunkin coffees I've ever had plus the employees were friendly and attentive. An excellent beginning for a new location."