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Potbelly
756 East 111th Street, Chicago, Illinois 60628
About the Potbelly
Potbelly is a popular food institution located at 756 East 111th Street in Chicago, Illinois. This cozy restaurant and store offers a wide range of delicious sandwiches, salads, soups, and desserts to satisfy your cravings. With a warm and inviting atmosphere, Potbelly is the perfect spot to grab a quick bite to eat or relax with friends and family. Come and experience the tasty offerings at Potbelly in the heart of Chicago.
Photos of Potbelly
756 E 111th St, Chicago, IL 60628, United States
Opening hours of Potbelly
Monday:
09:00 - 23:00
Tuesday:
09:00 - 23:00
Wednesday:
09:00 - 23:00
Thursday:
09:00 - 23:00
Friday:
09:00 - 23:00
Saturday:
09:00 - 23:00
Sunday:
09:00 - 23:00
Reviews of Potbelly
"Mya is absolutely wonderful; the best thing to happen to Potbelly's on 111th street! Pleasant, polite, and patient. She truly epitomizes the concept of customer service."
"That reading was a year ago. Today on the other hand has a 1 star for this potbelly store. The cucumbers you see were in a stack on that end of the sandwich, the other half of the sandwich had 1. I ordered on white bread, this is wheat. Staff have always been polite, the guy who waited on me today I've not seen before. No getting, no thank you, but here's your wrong order bye."
"This establishment is poorly ran. If they are not getting your order completely wrong they are shutting down the drive thru with chairs. I have issue after issue and the manager takes a nonchalant approach every time. Today I spent an hr trying to get a simple sandwich that was wrong, went back thru the drive thru and then told the correction was ready and to pull up. Me being exhausted from work I did not have another moment … the manager instead of getting the sandwich to me casually suggest I get a refund. This place needs to be examined and some customer service training is dire"
"I had to take time to write this review because the staff at this Potbelly’s was amazing. Particularly the gentleman that took my sandwich order. He was at the front of the line. I wasn’t having the best day but he made me feel welcomed and not rushed even though you can see clearly see how busy the lunch rush was. I ordered the pizza melt and the timing was a 5-8 min wait to make the marinara. I decided to wait. This gentleman communicated with me effectively, made sure he acknowledged me and made sure I got my sandwich timely. Huge props to him. Any other place I could imagine waiting too long, getting aggravated and overlooked. 5 star service. Made my sandwich taste that much better! Thank you!"
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