Starbucks 23230 Volbrecht Road, Crete, IL 60417

"All good for charging the right price but not by following directions on what i want.. and then charging me 2 $2.99 cake pops but only putting one in the bag.. Ridiculous! Theyre all to busy talking & laughing with eachother, moping over my feet, with no excuse me… RUDE!! Instead of bringing up your prices you should do better customer service and pay attention to what your doing!!"

"Went through the drive through. Ordered 2 lattes and 1 hot chocolate. 1st of all, I tipped and still received bad service. The 2 lattes came out right away. The hot chocolate took 10 minutes. Pretty sure they forgot. Standing, talking in a big group. Phones in hand. The hot chocolate tasted like water."

"The drinks and food are good but the drive thru was so long it took 15mins from start to finish and tried ordering ahead to save time and drinks have not been made in time for pick up, be prepared to kill time in the drive thru lane!"

"I’ve come through the drive-thru a few times since this location opened, but I had my first experience within the store this past Thursday. Jen was amazing! So welcoming! My niece asked about a fake viral drink, “under the sea,” and Jen shared that it wasn’t real. Jen continued to engage with my niece, who then asked for a drink that was pink in color. Jen had an idea and asked my niece “do you trust me,” to which my niece replied, “yes.” My niece liked it, and probably would have loved it with one extra pump of vanilla. The music was great, and the leather and wood furniture was warming. The color of the chairs is reminiscent of cinnamon. There is also an outdoor patio area with umbrellas guests can open if they do choose. Overall, I have had pleasant experiences both inside and in the drive-thru. Jen is a gem!"

"So happy to finally have a Starbucks in Crete!Today was my second time visiting this location. The drive thru was FULL (if someone got in line behind me they would have been in the road) when I arrived. I brought my pups with me, so I didn't really want to go inside, or else I probably would have at this point. The order taker was great. While you could tell he was still learning, he was very nice and it made all the difference. Suddenly I didn't mind that the line was moving slowly or that I had to wait a minute to order once I actually got to the speaker. Overall, I think I was there for about 15 minutes- which isn't out of the ordinary for going to Starbucks when they are busy these days. My drink and croissant were hot, fresh, and delicious. I'll definitely be back."