Rosati's Pizza

"I'm fortunate enough to live within 2 miles of this Rosati's so delivery to my house is an option. When I call, they always say it'll take an hour but it always arrives in less than an hour. Not complaining here. Just saying I am surprised when someone is at the door and it's my pizza. I always tip a little extra for that kind of service."

"It's in my order, it's easy customer service was excellent. The driver did a excellent job my pizza was nice and hot and steamy"

"Evidently I've been doing it wrong, because the east side of the lake is where it's at when it comes to having a great pie in a comfortable room for a decent price. They'll even cut the pizza into proper triangles if you ask lol. The salad is great, too. Can't wait to come back."

"My first google review ever lol. Unfortunately your general “manager” thought it would be appropriate to give us the worst customer experience with your establishment. My father has spent hundreds if not thousands of dollars at your location and he was told that you didn’t need his business anymore. We love you guys and have always used you for holidays, parties and special events. Today we had ordered a pizza with fresh garlic as the topping. This is the second time that pizza came with NO garlic. My father also has NEVER once called to complain but today he called to let them know that there was no garlic. Upon calling this general “manager” of yours, he proceeded to argue with my father and gaslight him, saying he personally made that pizza and put the garlic on with his own two hands….right. Naturally I started flipping up all the slices and looking underneath, moving sauce around and I can ASSURE YOU, there was no garlic on this pizza. My dad didn’t ask for anything, all he was calling for was to let them know that this had happened. Instead of an apology he got told he was in the wrong while we were staring at the pizza and pulling it apart ourselves. I completely understand that accidents happen and we don’t normally even have anything bad to say because Rosatis has always been on point for us. But we won’t be dining or ordering from here if that’s the way we get treated. Again, I’m so sorry this is long winded and I hate leaving reviews but you should absolutely speak with whoever the general manager was on October 7th 2023, because he had a bad attitude and clearly no manners when it came to speaking on behalf of your business. Also attached are pictures of so called garlic pizza that we paid extra for as a topping. (P.S. he told us we weren’t gunna sit there an accuse him it was just that the garlic was “super finely chopped” but we’ve gotten garlic pizza from there before and we could see it even under the pizza, it didn’t smell like garlic, it didn’t taste like garlic, I’m sick of typing garlic but you get it.)"

"We have only ever had Rosati‘s pizza to go. This is the first actual eat in restaurant that we have ever been to. The restaurant itself was very clean on the inside and the outside. On warmer days they do have outside table seating. The pizza was fantastic. My husband and son loved the flaky buttery crust that they had and they said everything tasted very fresh. They had a thin crust, cheese pizza with pepperoni. I have the chopped salad and french fries which were both great. Everything came out correctly, fresh hot and quickly."