Waters Truck and Tractor & Idealease 96 East Plymouth Road, Columbus, MS 39705

"Bought a new truck in 2019 have had nothing but trouble out of it def system, transmission, etc. the latest was going down the road loaded and it just locks up busting flywheel housing, transmission, drive lines, services tells me first transmission still has warranty and then says it don’t it was all caused by a u-joint. And it took over a month to even halfway look at it. I forgot to mention truck only has 60,000 miles on it. So next year when ever they get it fixed I will have a 2019 international for sale and will never deal with Waters in columbus again. No one needs a truck that won’t get 60,000 miles without a major break down."

"They botched my truck and caused me to spend over 10k extra in repairs took my truck to have clutch checked out they said I needed a new clutch ok fine replaced clutch and started having same issues again they just installed clutch and did not check the master and slave cylinder for hydraulic clutch release master cylinder was bone dry with no fluid called shop foreman he told me we need to put fluid in it I did it and 2 days later my truck goes down because they let an incompetent tech work on my truck costing me thousands in unnecessary repairs when the job could have been done right the first time they hurt my business tremendously gave them 5k for clutch job then spent 7k for another clutch job and fixing master and slave cylinder all in 1 months time they would never do Billy Milican at Royal like that but hey I’m not him"

"Always good people with excellent service and great attitudes when I go there. Keep up the EXCELLENT WORK GUYS."

"Nice pp. but my truck has been at this shop going on 4 weeks and not even in side. I keep asking for a time frame and can't give on . They say its because all these others that's been there longer. Dont see how you can be that backed up either hire more people or fire the bad ones to get the trucks out. Never see someone take this long. First was told a week and a half . Now going on week 4."

"Well I had some issues,but after speaking with Gary I was very pleased with the way everything went.it makes me feel good that there is people who know what the trucking business is.and if you ever have any issues with them just contact their management,they will take care of you.all the shops have their own problems,but not all them are willing to communicate with you,here is the one that cares about their product"