Walgreens,

2920 Carter Hill Rd, Montgomery, AL 36106, United States

"Pharmacy Staff is professional and helpful. She assisted me in getting the items I needed for my family member and quickly."

"I just called to talk with the pharmacist about my mom’s heart pill and a tech was assisting me. I understood what was being said about the prescription being expired and they couldn’t give out any emergency pills. I asked the tech to speak with the pharmacist and Before I could ask a question about the life, extension release, and hours of the last pill my mom took the pharmacist gets on the phone and immediately dives in. Saying to me we can’t give you an emergency supply, I over heard the conversation so I’m just answering your question again. Your mom needs a new prescription. I over heard your conversation with the tech. I said, wow hold on. I wasn’t asking you about an emergency supply. I was gonna ask about the life of the pill. Wow. So then says, I’m sorry I shouldn’t have jumped so fast . I thought… I just said wow again as she was speaking and couldn’t believe that she jumped the gun. Clearly she shouldn’t be a pharmacist or working with the public IF SHE IS NOT CONCERNED WITH HER PATIENTS AND THEIR HEALTH. She could have gotten on the phone and gave a recommendation as what to do being that it’s Christmas and everything will be closed tomorrow. I will report this to the medical board. Nice job Carter Hill Road"

"If I could give negative stars I would! I stood there waiting for 20 minutes for some perfume they have on sell. I get it is Christmas and busy, but good lord don't walk up from the back and bypass me. I had to leave without it, and I am extremely disappointed."

"Called before pharmacy closed. Waited patiently for someone to answer one simple question. They allowed phone to ring ring and ring? I understand you’re busy but I also know you have to turn the phone line over to let people know you’re closed. Which means you know I was calling and chose to not answer the phone. Customer service is HORRIFYING."

"I've tried calling the pharmacy for several hours, cell phone and house phone both at the same time. It goes from there is more that three calls ahead of you to one call and then disconnect. This can't be alright. The service I thought was to help speed up service and cut down on some of the wait time. Please! Can someone help in resolving the issue????!"