Camping World

"Would highly recommend these guys. Steven, the salesman was very knowledgeable and friendly. The parts department and service guys are very good as well and have gone out of there way a couple of times to make sure we were happy. I would recommend this CW location to anyone looking for a new camper, parts or service."

"I recently purchased a camper, and I couldn't be happier with the experience. Steven Wright was incredibly knowledgeable, patient, and went above and beyond to help me find the perfect fit. His friendly demeanor made the entire process enjoyable, and I highly recommend his exceptional service. Steven has went above and beyond to ensure all of my needs were met. Remember “You can’t go wrong when you’re working with Mr. Wright” Thanks Steven for a wonderful experience."

"This business stood out for its friendly and knowledgeable staff who guided me through the buying process, ensuring I found the perfect camper that met my needs. Steven wright was my sales person and did an amazing job went above and beyond.Their attention to detail and commitment to providing top-notch customer service is truly commendable. Furthermore, the expertise of the employees in explaining the camper's features and functionality made me feel confident in my purchase. Overall, my experience demonstrates that this business is dedicated to maintaining customer satisfaction, and I highly recommend their services to anyone looking to buy a camper and don't forget to ask for Steven Wright!"

"If you need a kind, helpful, knowledgeable, and patient salesperson “Sal Alonzo” is who you need to ask for. My husband and I drove from Cullman to Calera to do business with him. From the first phone call to after set up and having only a few minor issues Sal was only a text or phone call away with the help we needed. It may have been late when we left the day of purchase, but Sal and his guys completed what usually is a two day process in less than 8 hours. Everyone there was so kind and worked as a team, were very patient and informative as well. With it being our first RV purchase we left feeling very confident and pleased. Thank you Sal and Camping World Calera!"

"We would highly recommend under no circumstances leaving your RV for repairs at Camping World Calera. Our RV that we have owned for 2.5 years has been there for 18 months this week, 1.5 years. They have been in possession of it longer than we have in the time we've owned it. We hit a mule deer and was in need of body and windshield repairs, the main ones being grill and windshield replacement. We also requested some regular maintenance be done while it was there such as having the roof resealed. They are the only certified repair center in Alabama for National General, our RV insurance. For the first year it was there we were told they were waiting on the backordered windshield, but then 6 months ago were told that they can not do windshield replacements there and we would need to find somewhere else to have that done once we get our RV back, which we haven't yet. Apparently they were waiting for parts to come in on a repair they cannot complete at their facility before starting the rest of the repairs. They have also stated they are unable to repair or service our generator which is one of the repairs needed. I have spoken with several customer service agents at the corporate level and been assigned case managers and case numbers. We still have no RV or resolution. We owe $2700 for our maintenance repairs which we are fine with, but they have been waiting on a supplemental approval from insurance for $1700 for the last month. Keep in mind we are still going to have to go elsewhere for our windshield replacement and generator repair after 18 months of no use of our RV. I feel as though Camping World should eat that amount for their incompetence and miscommunication. Update: We finally were able to pick our RV up and I will share some photos of their work. The front was painted, poorly, to match the vinyl on the rest of the vehicle. I could've painted it better to match. The broken wire mesh under the grill was reused instead of replaced. Stairs were fixed, but now the threshold isn't screwed down and sticks up. LED lights were glued on terribly with glue dripping down the front. And lastly all the furniture in the front only is flaking off everywhere since we picked it up, so make sure yours is stored with window coverings down. We have paid for covered, climate controlled storage the entire time we've owned it, so this damage wasn't present before we dropped it off 18 months ago. We were told by corporate we would be compensated for "loss of use" but are still waiting to hear from someone on that."