Spa Elia 8243 Old Federal Road, Montgomery, AL 36117

"Nice environment and friendly people. But what I paid was not worth what I received. I did a custom facial and I got my face washed, derma-planned and extracted but no mask put on? I’ve had so many facials before and not once have I never had some type of mask to sit and relax with. I also got my eyebrows waxed and tinted and it was a bad experience. The tint was way to dark than what I asked and even the tech said the same thing. I came home to take a closer look and found patches of where tint wasn’t even placed and pieces of my brow that I needed to pluck! Would never trust them to do brows again honestly."

"My first massage. They made me feel welcome and comfortable, and the massage was so very wonderful."

"Today was my first visit here. I had a relaxing facial and it was wonderful! The lady was very friendly, knowledgeable and professional. I highly recommend them."

"The place was serene, inviting, and comfortable. The staff are kind, professional, and helpful. Malacia was magic hands. I had one of the best massages of my life."

"Wow I have never visited a place more unprofessional. I booked a 60 minute massage and was told my massage was at 12:30PM. I arrived at 12:25 thinking I was giving myself a little time to change. As I arrived I see what looks to be a masseuse leaving the building, which I will address later. When I walked in the receptionist told me to take a seat. That’s it. She said nothing about my masseuse having an emergency or being late. So, I sit and sit and sit. While I’m sitting the receptionist proceeds to talk/flirt to a male on speaker phone the whole time. Finally around 12:45PM I’m pretty frustrated and decide to leave. When I go to leave the massage therapist walks in the door and says she had an emergency and that is why she is late. I say that I no longer have time for a 60 minute massage since the massage started late. She then says, “Well we have a new policy and it’s not 60 minutes, it’s only 50.” The receptionist gives us an “oops” as she told me yesterday it was 60 minutes. Then, she backtracks and says, “Well we give you 10 minutes to change.” Oof. This Spa used to be the place to go in Montgomery. Not anymore. Will never recommend it or go back. No wonder the place was empty. Also, while I was waiting in the waiting room for what felt like forever, I noticed the interior of the building needs some work. Damaged walls and flickering lights. Never again!"