Liberty Mutual 1909 5th Avenue North, Birmingham, AL 35203

"So much better than GEICO and better service"

"$1k yearly increase in rate after 2 years with no incidents, claims, or tickets. Easy decision to change"

"The worst...your insured driver took 2 people lives and your company doesnt wanna pay the families....Its BAD enough they lost there children at 21 years of age...."

"I just recently called to find out how come my automatic payment had not been drafted yet because I did not want to have any problems. When I called and every time I do call for that matter it keeps telling me that agent is not available to please leave a message and then it tells me to dial the number of the person I'm trying to reach which I have no idea what number that might be. Trying to get through with all those like trying to extract one of my own teeth . And other words you might as well forget about time to get through to talk to someone and I'm seriously considering changing insurance companies because of this because if I had to file a claim it would definitely cause a problem"

"Dropped them. Was hit by someone. Contacted them and they said they would help with subrogation. They found out at fault party was uninsured but never informed me. Had to call and find out through other party's previous insurance company. Called them several times and was finally offered to have an injured motorist claim offered. Then they turn around and offered me an insulting $1300 settlement. Take your money faithfully but then don't want to pay anything out when you need it."