Serra Chevrolet Service

"I carry my car to Serra body collision shop on August 22 2023 it was involved rear end hit and it been three weeks now still not fix and I have spoke to manager in the body shop he are very rude and has very nasty attitude his name Brandon he the manager and want talk over you and yell at you like you are a child don’t want explain proceed to you and call your phone with attitude and general manager spoke he need to be wrote up"

"Great service. They got me in and out in an hour with tires rotated and oil change. The service lady said usually stop at that 4:30 closing at 6:00pm but the repairman named Tony did it with a smile. Thank you. I get nervous my car will stop in me someone alone in the street"

"I purchased my used Silverado at this location a few years ago and have always had it serviced at this location. I went in to have an oil change and tire rotation and was charged almost $200? The oil light wasn't reset. They didn't put a sticker in the window. The tires were rotated but I was charged for a balance that wasnot needed and didn't happen due to the same weights being on the inside of the rims. The tech couldn't be located by the young service writer to ask questions. She found help from another young lady to walk out to my truck to reset the oil light and get a mileage sticker put in the window.( Thank you ladies/ not your fault) All of this was unacceptable and unnecessary. I also felt I was over charged and under valued and recieved sup par service. This is very poor and not acceptable. I cannot and will recommend this dealership and I will not be returning for any type service moving forward."

"2014 Chevy Equinox was driven in and after $4200 worth of they said repairs to the vehicle, and had to call a towing company to move it to another shop. All I got from Jon the Service manager were my tech made a bad call on repair and its something different. I mentioned that it been in his shop for 42 days and we had to tow it to another shop with major issues. Do not forget we drove it in with it shutting off when stop at a light. This place need a much needed overhaul before they continue to rip more customers off. 09-08-2022 The Whole team do not care."

"The saleswoman/salesman was very professional and courteous. She was very informative and worked hard to meet all of my expectations. Even though I didn't get the vehicle that I originally set out to get, she gave me other options which really set me up for a really great deal and it was a better choice that was a great fit for me and I'm loving it!!! The salesman who originally reached out to me took the opportunity to help me with other services which meant a lot and it really put me in a great spot which all came together. This team of staff had their work cut out for them and they truly understood the assignment. Great job to the both of you and thx for all you done!!! My 22 N 22!!!"