Estes Automotive Center

"TAKE YOUR BUSINESS ELSEWHERE. If Estes doesn’t like the look of you, your car, or the repairs that need to be done, they’ll quickly decide they’re “not taking any new customers.” When asked for recommendations on nearby garages, they’ll shrug and say, “I don’t know. Call around.” That gives you an idea of their place in the community. Cold, unhelpful, arrogant — everything you DON’T want in folks working on your car. LOOK ELSEWHERE."

"For a long time I have worked on my own vehicles - and still do. But for my work truck, I had always taken it to a Firestone for routine oil changes for convivence. I recently had work done that that required some more in-depth mechanical knowledge, and their repair failed. They had a warranty and would likely honor it, but I had something better - A strong referral to Estes. After years of being told by a few family friends, I finally took a vehicle in. I had a substantial amount of 'non-critical' work that I elected for. Kelly and Alan gave me a fair price on parts and provided their shop rate, which is very reasonable for a shop full of competent mechanics. Their estimate was accurate, I actually saved a bit off their original estimate! My experience has been wonderful so far. I can tell by talking to the owner, his number one goal is to maintain his integrity and provide an honest service. If the shop ever messed up, I have zero doubts they would take care of their customer and own it. Aside from my personal vehicles, I have a fleet of 7 trucks/ vans, all of which have been serviced in the past two months by Estes. I value my time during the day as well as my personal time. The value they provided by being no hassle, getting things done the right way the first time is essential to me, and they simply excel here."

"I've been using Estes Automotive for about 30 years. I have a 2000 Chevy Silverado which they have maintained faithfully for 19 of those years. I can think of only one time I had to return to address the same problem: when they went behind the dash, the mechanic forgot to reconnect the speedometer, which was speedily carried out while I waited. Great service!"

"I started using Estes several years ago because the location is within walking distance of my office and I can drop off the car in the morning and pick it up in the afternoon. I've grown to trust them when they make recommendations and suggestions. You can believe them when they tell you that your vehicle NEEDS something done. It's a clean shop with friendly people who do quality work. Can't ask for more."

"I made a last minute appointment last week to get my truck serviced oil changed etc. the appointment was for Friday. I needed to get to Pensacola to spend Father’s Day with my son and family so I called on Thursday morning to see if I could bring it in on Thursday so I could leave Thursday after work for Pensacola. Estes was able to get me in on Thursday morning so I could leave for Pensacola on Thursday after work and spend all day Friday with my family and son at the beach. Also the owner Kelly Estes actually gave me a ride to my office on Thursday morning so I could get my work done while they serviced my truck. They do great work and provide great service. Justin D."